Josh provide info on the system as he was checking the heating system.
Professional, friendly
Representative was clean and friendly, feet covered in and out in about 30 min.
Very thorough and appreciate johns suggestions
Our A/C started warming up, They were here in about two hours, we have used CHROME in the past and were glad that they sent someone we had seen before
30 minutes after i called Nathan was at my dooe
great
I was so thrilled to be able to get service so quickly (within a 4 hour window), but all expectations were surpassed when Nick showed up in less than 30 minutes! Very prompt, courteous, professional, and efficient customer service from the time he arrived to the time he left; he worked in the heat of the day to help us enjoy the cooler air. Thank you Nick and Chrome Air Conditioning for going above and beyond for us!
Tech recommended that overflow pan be replaced because it is rusted. The pan is less than two years old. It was installed with the new system in July of 2016. The tech had to come out numerous times due to leakage in the AC system. The tech who did the maintenance check on our AC system was to check the record on this leakage problem and get back with me. Still waiting to hear from the tech.
I recently installed a new thermostat and we’ve had problems with it since the installation. I called Chrome and Alex was able to schedule service for the following morning. George and Corey showed up and diagnosed the problem, fixed it and were gone within 15 minutes. They took the time to look at the other unit and made sure it was functioning properly. I love the service Chrome gives and highly recommend them! Thanks Chrome Team!
Jorge is awesome and took care of all our problems today so we are now nice and cool.
Great experience with company and the employees
Love Jorge. He always knows the problem right away and get's it fixed.
Jorge was awesome. Very professional. Knowledgeable about our HVAC ductless system. Knew the issue right away. Because of Jorge we will be using Chrome for our maintenance program and any other issues we have with our units here at Algiere Construction.
Completed 2 system lennox fall matience. House has a 3rd unit Kenmore that was not checked. I offered to add it onto the matience program and customer declined right now.
Both lennox furnaces are operating properly at this time. I tested amperages, safety switches, operation. Also changed filters as well.
Customer just had a drain plug that needed to be put back in after disassembling. After reassembling sink plug i water tested and sink is running properly at time of departure.
Performed heat check on furnace, tested safety switches, checked flame sensor and control board, as well as the blower motor, wheel and capacitor. Unit is operating properly at this time.
Completed plumbing inspection. Water heater is about 6 years old. No leaks or loose connections found. Pictures attached.
Completed 1 system matience unit is over 20 years old and has major problems, several signs of failure in system. Replacement is recommended.
Estimate is attached.
Performed tune up of heating system, wiped system down with paper towels. Unit is working properly at this time.
Inspected heating and cooling system, as well as water heater flue. The water heater flue does not have 1" clearance to combustible materials as required by code. Unit has 3 filter grilles installed, 2 upstairs and 1 downstairs. The outdoor ac unit is a 2003 model. The furnace in the attic is also a 2003 model. The air conditioning system came on and operated properly. The heating system also came on and ran properly.
Performed tune ups on both heating systems. Would recommend changing filter at time of next maintenance. Signed up for 12 dollar monthly membership.
Performed heating tune up, cleaned flame sensor, cleared out pressure switch lines, tested amperage and voltage. Looked at filter and decided it was still in great shape. Unit is working g properly at this time.
Preformed one system fall matience. Checked furnace operation components, as well as safety switches, filters, and amperages. Unit is operating correctly at this time. Dust work is is dirty and is ready to be cleaned. System also has no air purification system, or surge protection. All estimates and pictures attached.
Dispatched to new unit not heating. Gas valve had been shut off during install and not turned back on. After turning gas valve back on unit is heating properly.
Preformed 2 system A/c check. Upstarts was 4 lbs low on 410A refrigerant. Gave customer options and he chose to put 3 Lbs of 410A in the system to last them through the winter. Then we will reevaluate in the spring/summer.
Found heat operating properly upon arrival, I did perform the fall check on unit. All is working well at this time.
HVAC repair. Perform heating system check for our No Breakdown Guarantee on furnace.
Dispatched to a no cooled air. Upon arrival the HVAC system was working intermediately. Heat and fan would always work. Upon HVAC repair diagnostic the thermostat had failed and was intermediately calling for cooling. I installed a new T4 pro under complete warranty. Help improve energy cost and energy efficiency.
Performed tune ups on three furnaces. Changed filters. Left copys of tune up reports with customer.
Completed one system fall tune up on heat pump. Checked heat strip, freon levels, amperage and capacitors. System is functioning properly at this time.
Completed a one system fall heat check.
Inducer rated @ 1.9A. Actual 1.4A
Blower pulling 2.14A
Blower capacitor is 5uf and actual is 5.1uf
Pressure switch shutting system down safely
Gas valve shutting system down properly
Flame sensor pulled and was clean upon inspection
Ignitor is electronic ignition and is working properly
High limit safely shut furnace off at 214°F
Upon arrival blower motor was not running. Upon diagnostic blower motor had failed and caused coil to freeze over. When coil thawed water filled ducting and separated return duct. Estimate and pictures were attached. Diagnostic fee is only charge.
Completed 2 system fall matience, new lennox unit is functioning perfectly at this time. Older lennox unit has a faulty pressure switch as well as several other upgrades/ new code requirements. Ducts need to be cleaned and UV light could help with keeping unit clean as well as Air quality throughout home.
Upon arrival water was leaking through ceiling. Upon inspection the primary drain line was clogged and draining through emergency drain pan. Emergency drain pan had completely rusted through and was leaking water onto ceiling. Customer didn't want to replace emergency drain pan at this time. I did clear the primary and secondary drain line and left a bucket under drain pan to catch water. Customer was told to check bucket to stop any more damage to ceiling.
Upon arrival customer wanted to cancel because shit said she never confirmed the appointment via the text she got.
Customer would not let me perform an estimate even though I told customer it was a free service.
Conpleted one system heating tune up. Left options for UV light filtration.
Called to do a two system inspection for units that were installed by another company recently.
Upon arrival condensers were the only new item, and units were both cooling properly. Customer had stated that upstarts doesn't get below 80 degrees during the day. And during my inspections of the units I found severe ducting issues (that customer stated had been done by other company) ducting was not sealed to plenums, and were hung improperly.
Several ducts were dipping, cutting at hard angles and being crushed my other ducts while laying on the ground. This improper ducting has cut off airflow to upstarts not allowing it to cool. Furthermore upon entering the downstairs units attic I noticed it was cool inside the attic because of all the air leaking out of the improperly hung ducting as well.
Ducting needs to be replaced sealed and rehung properly to fix airflow issues.
Furnaces are both an estimated 20 years of age and are showing several signs of failure. Both units blower motor
Completed two system tune up. Both furnaces are functioning properly and all safety switches are functioning properly. Flame sensors and ignitor are clean and filters were changed.
Local Reviews
for Plano, TXOur Reviews by City
Scheduled PM service for heating season
Lewis - Plano, TX
Josh is very professional and very nice guy
Chuck - Plano, TX
Very reasonable, would recommend
Brenda - Plano, TX
excellent service
Riddle - Plano, TX
Excelent service
Jerry - Plano, TX
excelent service
Riddle - Plano, TX
Excellent service
Jerry - Plano, TX
Good
Jesse - Plano, TX
esh
Extended - Plano, TX
Nick Shain is very professional, friendly and fair!
Jack - Plano, TX
Surpassed any expectations!
Gravois - Plano, TX
Service review
xxxGiddiens - Plano, TX
Great service
Elizabeth - Plano, TX
Very Good Service
Don - Plano, TX
Tech came out and replacef drip plan as promised.
xxxDixon - Plano, TX
Recommendations
Bobby - Plano, TX
Amazing Service
Ryan K - Plano, TX
Great service
Mr Ron Giddiens - Plano, TX
Great service
Mr - Plano, TX
Excellent Service
Lorie - Plano, TX
Maintenance
Marshall - Plano, TX
Awesome Service
Lorie - Plano, TX
Great Service
Lorie - Plano, TX
Excellent service
Mr Ron - Plano, TX
Great service
Ambrose - Plano, TX
John W.
John W.
josh@chromeairconditioning.com
John W.
John W.
josh@chromeairconditioning.com
josh@chromeairconditioning.com
josh@chromeairconditioning.com
josh@chromeairconditioning.com
John W.
John W.
John W.
josh@chromeairconditioning.com
josh@chromeairconditioning.com
John W.
josh@chromeairconditioning.com
John W.
Nathanr@chromeairconditioning.com
John W.
John W.
John W.
Nathanr@chromeairconditioning.com
John W.
John W.
John W.
Chrome Heating & Air Conditioning Rated 4.9 out of 5 stars
based on 33 customer reviews
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Near
Trail Lake Dr,
Plano,
TX 75093
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Santana Ln,
Plano,
TX 75023
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Carrizo Dr,
Plano,
TX 75074
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San Patricio Dr,
Plano,
TX 75025
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Townbluff Pl,
Plano,
TX 75023
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Bayview Dr,
Plano,
TX 75093
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Forest Highlands Dr,
Plano,
TX 75024
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Waddell Dr,
Plano,
TX 75025
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Landershire Ln,
Plano,
TX 75023
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San Patricio Dr,
Plano,
TX 75025
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Cadence Ln,
Plano,
TX 75024
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Sedona Ln,
Plano,
TX 75025
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Lake Crest Ln,
Plano,
TX 75023
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Laurel Ln,
Plano,
TX 75074
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Apple Valley Rd,
Plano,
TX 75023
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Ridgetop Ln,
Plano,
TX 75074
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Fandango Ln,
Plano,
TX 75025
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Rigsbee Dr,
Plano,
TX 75074
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Industrial Blvd,
Plano,
TX 75074
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Cedardale Dr,
Plano,
TX 75025
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Lone Rock Ct,
Plano,
TX 75024
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Daybreak Trail,
Plano,
TX 75093
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Blazer Dr,
Plano,
TX 75025
Near
Kingsbrook Dr,
Plano,
TX 75093
Near
Santana Ln,
Plano,
TX 75023