Excellent experience
Had a great experience! Super helpful!
Josh provide info on the system as he was checking the heating system.
Professional, friendly
Representative was clean and friendly, feet covered in and out in about 30 min.
Very thorough and appreciate johns suggestions
Our A/C started warming up, They were here in about two hours, we have used CHROME in the past and were glad that they sent someone we had seen before
30 minutes after i called Nathan was at my dooe
great
I was so thrilled to be able to get service so quickly (within a 4 hour window), but all expectations were surpassed when Nick showed up in less than 30 minutes! Very prompt, courteous, professional, and efficient customer service from the time he arrived to the time he left; he worked in the heat of the day to help us enjoy the cooler air. Thank you Nick and Chrome Air Conditioning for going above and beyond for us!
Tech recommended that overflow pan be replaced because it is rusted. The pan is less than two years old. It was installed with the new system in July of 2016. The tech had to come out numerous times due to leakage in the AC system. The tech who did the maintenance check on our AC system was to check the record on this leakage problem and get back with me. Still waiting to hear from the tech.
I recently installed a new thermostat and we’ve had problems with it since the installation. I called Chrome and Alex was able to schedule service for the following morning. George and Corey showed up and diagnosed the problem, fixed it and were gone within 15 minutes. They took the time to look at the other unit and made sure it was functioning properly. I love the service Chrome gives and highly recommend them! Thanks Chrome Team!
Jorge is awesome and took care of all our problems today so we are now nice and cool.
Great experience with company and the employees
Love Jorge. He always knows the problem right away and get's it fixed.
Performed a one system maintenance checking cooling. Checked inside units electrical and mechanical components, drain line and changed customer supplied filter, then checked outdoor units pressures amp draws and capacitors. Found that the p-trap for drain line was clogged, blew on drain and added a pan treatment tablet to keep algae and growth out of drain. Drain I now clear.
Gave estimates to replace all three systems. 5 ton unit is the main concern. Homeowner wants 16 seer. Says wouldn’t mind waiting, wants to look over quote.
Upon arrival system wasn’t making the noise but was making a rattling sound. Found that the rattling sound was coming from the cover to the unit. Also found that the compressor was pulling high amp draw 20.4/24.1 which is an indicator that the compressor is starting to go out. Explained to homeowner that we could add a start assist to help the compressor but it may be to far gone. Went over replacement options and adding zoning to the system. Homeowner approved replacement of system and adding zoning.
Upon arrival performed a one system maintenance checking cooling. Checked inside units capacitor, electrical components, duct work, drain pan, mechanical components, then checked outdoor units pressures amp draws and capacitors. Found that the system is low on Freon. Homeowner wanted to recharge and perform a leak search. Put dye in system. Will need to return to check dye next week. Customer prefers Monday morning or Wednesday morning
Upon arrival checked dye in system and found a couple of small leaks I. The evaporator coil. After going over options homeowner would like to replace system and add zoning to system. System would be 2 zones and will need to run a Tstat wire for upstairs. Will need two 16in Honeywell dampers and zone board. Homeowner signed proposal sheet to go ahead and order equipment. Unfortunately Lennox doesn’t have acx16 in stock and probably won’t be till the end of august till they get it. Will let customer know if it comes in sooner.
Performed a one system tune up checking cooling, checked inside units electrical and mechanical components, capacitors, plenums and drains. Found that there is a hole in the transition to coil that needs to be sealed. Checked outdoor units pressures amp draws and capacitor. Found pressures low and capacitor reading bad. Also noticed contactor starting to get worn out.
Upon arrival found that the downstairs main system was not cooling. Checked inside unit, found that the blower capacitor is bad and needing replacement, and that the take offs on the supply plenum need to be sealed up. Checked outdoor unit and found that the start wire for the compressor had burnt off melting terminal for capacitor. Also found condenser fan motor leaking oil out the shaft which is an indication of bearing failure. Gave recommendations and replacement options. Homeowner wanted to just replace capacitor and fix wire. Customer also added main system to maintenance to bring charges to $36/month.
Performed a 3 system maintenance checking cooling, starting with checking the inside units, amp draws, capacitors coils drain lines drain pans electrical components and mechanical components. Then checked outdoor units pressures amp draws and capacitors. Found that for both up and downstairs systems have a return duct that came detached, found both blower capacitors for up and down bad, found drain pans rusted, and also found a bad capacitor for the condenser fan motor on the downstairs unit. Gave options and recommended replacement for master system (22yrs). Homeowner wanted to check with home warranty about repairs. Homeowner signed up on maintenance
Performed maintenance on system (one time maintenance visit)
Cleaned condensing coil, corrected drain line (we did), took temp reading on supply and return air, checked electrical components, checked amps, checked refrigerant charge on system, and ran system through cooling cycle. Found filter base is too small for system causing high velocity through filter and supply plenum isn't the correct size. Airhandler supply outlet is blocked 2" on both sides. Duct system is undersized. Homeowner will handle duct system and filtering issues when they replace equipment.
Upon arrival found kitchen/game room not cooling. Checked Inside unit and and saw the unit out of level and coil rusted. Checked outside unit and found system flat on R-22, also capacitor is boarder line bad. With the age and cost of repairs to get system going, recommended replacement of system, and get something with warranties.
Performed maintenance on both systems. Cleaned condensing coils, took temp reading on supply and return air, checked static pressure on duct systems, checked amps on compressors, and fan motors. Checked electrical components and refrigerant charge on both units. Upstairs unit was low and downstairs unit was overcharged. Adjusted charge on both units. Downstairs blower was set too high for system. Lowered blower speed. Duct systems on both Upstairs and downstairs are alittle undersized. Homeowner is going to hold off on any ductwork for the moment. Recommend doing a leak search on upstairs system. Quoted Homeowner leak search for upstairs. Systems are cooling at this time.
Start service plan membership this fall. Homeowner will most likely schedule leak search when they get back from vacation.
Upon arrival found downstairs system not cooling properly. Checked inside unit and found system operational. Checked outdoor unit and found pressures to be a little low but also signs of a restriction. Added a little Freon and high side went up but low side stayed the same. System has a restricted txv and txv will have to be replaced. Part would be under warranty labor wouldn’t. Home owner stated that he got a 5 year labor warranty. Office will need to talk to homeowner. Also need to build estimate to replace txv.
Couldn't check refrigerant charge due to rain. Verified correct txv is ordered. Looked at duct system. Txv will be at the shop tomorrow 6/22/21. Let homeowner know as soon as part comes in we will give him a call and setup visit to replace txv under warranty.
Recovered refrigerant from system, Removed dryer, Removed bad txv, installed new txv in evaporator coil, brazed in new dryer, and pressure tested system. Found evaporator coil leaking (very small leak). Need to war
Clear clogged secondary drain line, and install new PVC on secondary line so it doesn't drip into secondary pan and rust through
Changed filters, took temp reading on supply and return air, cleared drain lines, cleaned condensing coils, checked electrical components, checked amps on compressors, blowers, and fan motors. Downstairs blower capacitor is weak. Recommend replacing capacitor. Quoted customer price to replace capacitor. Ran systems through cooling cycle checked refrigerant charge on all systems. Downstairs Kenmore has an incorrectly installed evaporator coil. Evaporator coil is getting low airflow through due to how it was installed. Customer is just gonna let unit run how it is and then replace it when it quits. Systems are operational at this time.
Customer wanted quotes for all 3 systems. Quoted options for equipment on all systems. Customer did say he might be interested in doing a load calcation on the downstairs area and would also like some brochures on the equipment that we are offering. Went through all quotes with customer.
Rebuilt flush valve and reset toliet
Replace control board that has faulty fan connection
Customer said master bedroom is hot. Checked static pressure on duct system. Measured room and checked ductwork to room. Room isn't getting enough volume of air. Need to take out ductwork to room and run new/ bigger diameter. Need 10" start collar with damper, 1 bag of 10" flex, a 10x9x5 wye, 2 bags of 9" flex, 2-14x8x9 boots, 14x8 curve blade one way throw supply register, 9" start collar no damper, 9" 90 degree elbow for boot, Duct strap, flex tape, mastic, panduit strap, and adjust airflow.
Performed a one system maintenance checking cooling. Checked inside units, amp draw, filter, drains, mechanical components and electrical components. Temperature differential all look good. Checked outdoor units pressures amp draws and capacitors all look good. Systems is operating properly at this time. Gave recommendations and customer approved adding a surge protector to outdoor unit.
Cut PVC and purge debris out of evaporator drain line to stop water flooding onto ceiling
Spring maintenance. Replace pureaire filter, recommended hard start kit one 5/yo unit. Estimates sent.
Cleared floor drain in kitchen. Ran 75ft of cable. Drain is clear at this time.
Checked airflow with CFMs in bedroom where it was weak and dining room where it was strong after adjusting broken damper. Customer was satisfied with airflow.
Discovered upstairs system with a faulty contactor and capacitor. Replaced parts and checked system operations. System is operating properly at this time.
Checked everything for maintenance. Amps on fans and compressor, voltages across disconnect switches, contactor and relay, operation outside by superheat and temp split. Noted insulation not attached to blower motor door and will send estimate for repair.
Dampers adjusted to help with airflow. One damper for dining room stuck open and blows way too hard. Needs replacement (8" damper), and bedroom still does not get enough airflow despite adjustments, run new dedicated duct and remove split from master bedroom and bathroom. 9" to bedroom and 5" to bathroom. Try new damper first and adjusting before confirming necessity of re running duct.
Local Reviews
for Plano, TXOur Reviews by City
Timely service
Jerry - Plano, TX
Super helpful!
Tori - Plano, TX
Great Service
Donna - Plano, TX
Scheduled PM service for heating season
Lewis - Plano, TX
Josh is very professional and very nice guy
Chuck - Plano, TX
Very reasonable, would recommend
Brenda - Plano, TX
excellent service
Riddle - Plano, TX
Excelent service
Jerry - Plano, TX
excelent service
Riddle - Plano, TX
Excellent service
Jerry - Plano, TX
Good
Jesse - Plano, TX
esh
Extended - Plano, TX
Nick Shain is very professional, friendly and fair!
Jack - Plano, TX
Surpassed any expectations!
Gravois - Plano, TX
Service review
xxxGiddiens - Plano, TX
Great service
Elizabeth - Plano, TX
Very Good Service
Don - Plano, TX
Tech came out and replacef drip plan as promised.
xxxDixon - Plano, TX
Recommendations
Bobby - Plano, TX
Amazing Service
Ryan K - Plano, TX
Great service
Mr Ron Giddiens - Plano, TX
Great service
Mr - Plano, TX
Excellent Service
Lorie - Plano, TX
Maintenance
Marshall - Plano, TX
Awesome Service
Lorie - Plano, TX
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Chrome Heating & Air Conditioning Rated 4.9 out of 5 stars
based on 36 customer reviews
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Near
San Patricio Dr,
Plano,
TX 75025
Near
Village Springs Dr,
Plano,
TX 75024
Near
Raintree Dr,
Plano,
TX 75074
Near
Woodsboro Ln,
Plano,
TX 75024
Near
Druid Dr,
Plano,
TX 75075
Near
Trail Lake Dr,
Plano,
TX 75093
Near
Regency Ct,
Plano,
TX 75024
Near
Sedgewick Ave,
Plano,
TX 75025
Near
Hallmark Dr,
Plano,
TX 75024
Near
Edwards Dr,
Plano,
TX 75025
Near
Waddell Dr,
Plano,
TX 75025
Near
Country Club Dr,
Plano,
TX 75074
Near
Trail Lake Dr,
Plano,
TX 75093
Near
Greenhill Dr,
Plano,
TX 75093
Near
Parkwood Blvd,
Plano,
TX 75024
Near
Blazer Dr,
Plano,
TX 75025
Near
Regal Rd,
Plano,
TX 75075
Near
Lake Crest Ln,
Plano,
TX 75023
Near
Teakwood Ln,
Plano,
TX 75075
Near
Landershire Ln,
Plano,
TX 75023
Near
E Hebron Pkwy,
Plano,
TX 75093
Near
Regal Rd,
Plano,
TX 75075
Near
Brookfield Dr,
Plano,
TX 75025
Near
Fandango Ln,
Plano,
TX 75025
Near
Regal Rd,
Plano,
TX 75075