Frisco, TX | Heating, Air Conditioning and Plumbing | Chrome

quick, knowledgeable service

Gamble - Frisco, TX
602 days ago

Great Service

Bevington - Frisco, TX
608 days ago

Great service came out the same day. Fixed the problem

Check up for winter

Kathy - Frisco, TX
616 days ago

Just had Chrome Heating andAir complete my heater check up for winter. Very prompt - actually ahead of schedule - and checked heater to be sure everything is in proper working condition. The two men were very courteous and professional. I've been using this company for over two years and am very satisfied with their service.

Good company

Swegles - Frisco, TX
623 days ago

Service tech arrived as scheduled. Courteous and not too pushy. Mentioned a couple of items that I may buy.

Excellent Service at a Great Price

Garms - Frisco, TX
625 days ago

On Time and Friendly!

TU-Johnson - Frisco, TX
676 days ago

We appreciate the service we received for our semi-annual maintenance check today. The guys were very thorough and helped point out some items that need attention. We are still going with our original units thanks to our service plan!

On time and knowledgeble

Washington - Frisco, TX
686 days ago

Great Service

Mooty - Frisco, TX
700 days ago

Both technicians were very friendly and helpful. They were also knowledgeable.

Great

Brooks - Frisco, TX
713 days ago

Compressor Replacement

Ellis - Frisco, TX
757 days ago

Follow up to an earlier submission. Compressor failed over the weekend. Jorge contacted Lennox on Monday with AC details to determine AC was still under warranty. Scheduled replacement shipment overnight and installed the new compressor by the end of Tuesday. Jorge and his assistant did a great job getting the AC running again. This is early June, so daytime temps are already in the 90"s. Although, compressor cost was covered, labor and refrigerant cost applied. Not the best, but I am happy with how this all went down.

Made a Sunday visit

Ellis - Frisco, TX
757 days ago

AC unit went out Saturday night and I called Chorme Sunday morning. within an hour, Jorge called back, asked some general questions to determine AC status, then schedule a visit later that day. Determined Compressor had failed. There was not much more he could do until the next day. I greatly appreciate his efforts to get us back up over the weekend.

Courteous and fast service

PDot - Frisco, TX
759 days ago

Cory was very courteous and took care of the issue right away, he is thorough with his diagnostics.

Horrible service!

Grant - Frisco, TX
767 days ago

You sent multiple techs multiple times to repair my old AC unit. Each one telling me it has a different problem and blaming the last tech as stupid. Finallly you convince me that the unit in my brand new house was a lemon and needed to be completely replaced late last summer. One week after you replaced it of course it failed to cool. Your tech came and of course blamed the previous tech saying that he didn’t charge It correctly and put more in it. Of course cool weather came so the real problem didn’t show until it warmed up again. This time the tech said he was the “hotshot” tech they sent for persistent problems. He didn’t stay long but said it had a leak somewhere between the upstairs unit and outside unit. It needed to be pressure tested. I asked why he wouldn’t do it and he said he didn’t have the equipment and they would have to send someone else. I watched him type in the request to have it scheduled ASAP. Well of course you never called me and scheduled it so a week and a half later it went out again. This time a different tech comes out and says the leak is obviously in the coil and it has oil all around it. This is on Wednesday before Labor Day weekend. Your coordinator then calls to tell me no problem it’s under warranty but that you can’t get the part until the following Tuesday after the holiday weekend. Forecast is high 90’s and we have guests coming for the weekend and this is the best you can do? All this could have been avoided if your first tech had just determined and ordered the coil while it was still cooling. I have to go spend $500.00 on a portable AC unit to try to keep the paintings from melting in my home. Finally after me raising hell with your people you do the right thing and replace my entire outside unit late on Friday. All in all poor technical expertise, communication, and customer service.

Great Service, Awesome Price

Rhonda - Frisco, TX
771 days ago

Mile was Professional, thorough, and dependable. He gave us several options to help and he worked in a plan for our central air with a heat pump that was best for us. Thank you Mike.

Quick Response and Repair

Thomas - Frisco, TX
774 days ago

When a problem was discovered during our annual service, Jorge responded quickly repairs were made.

Pleasant/Knowledgeable/Great Service

xxxWolfe - Frisco, TX
777 days ago

Mike was Pleasant/Knowledgeable/Great Service

Quick repair to new furnace.

Don - Frisco, TX
779 days ago

We noticed that the return air ducts had come loose from the new furnace. Came and reattached the duct work to furnace with stronger duct tape. Appreciated the quick response in the midst of a busy week!

Great service

xxxRanney - Frisco, TX
779 days ago

Awesome Service

Carr - Frisco, TX
788 days ago

It took less than 15 min for a service repair person to return my call. Very impressed with after hours service. My son was ill and in pain, our house was 86 degrees which made him even more miserable. George was empathetic about our situation and expedited the service call to repair our air conditioner. Unfortunately we needed a new motor and they were Unable to get a new one on Saturday evening. The very next business day as soon as the motor arrived our air conditioner was repaired. Chrome staff went above and beyond, to take care of our needs, they didn’t price gauge us for an after hours service call, even though our airconditioner went out on the weekend. Thank you

Honest, quick, and professional

Tom - Frisco, TX
788 days ago

Chrome Heating and AC was recommended to us by a co-worker and they were as good as our friend said. Jorge came out and did a really thorough inspection of our AC units. He took the time to explain how the units worked, what was wrong, why, and what our options were. We then met with Charles, who also did a quick inspection and sat down to explain in deep detail what was wrong. He gave us several options of repair without pressuring us. They were able to come out in two days and install a new 4 ton unit and furnace. They covered our carpet and took care to keep everything clean. After, Jorge walked me through our new unit and thermostat. Very happy with these folks. You can tell that they are happy employees too by the way they talked with each other and handled themselves.

Excellent serive at a good price.

MortgageMan - Frisco, TX
794 days ago

Technician showed up a little early. Was very courteous and thorough. Glad I chose this company. I started having problems with the previous one so glad I found this company that has a local office.

Very knowledgeable!

Winchester - Frisco, TX
797 days ago

Very knowledgeable and thorough this was just to check the AC units and they come through the whole system including ductwork and the heating system very pleased with their work, and the information they provided. I’m extremely picky and was very happy with their job !

Great Service

Mussett - Frisco, TX
822 days ago

Great service

Henderson - Frisco, TX
822 days ago

Great service

Coatney - Frisco, TX
851 days ago

Courteous, did warranty work in timely manner