Impressive knowledge and attention to detail. System much improved after visit.
Gave a thorough explanation. Courteous. Respectful.
The first date was a no show. No one called or texted and I sat around home waiting. The second date was supposed to be in the AM and service guy did not arrive until a little before 1:00 PM. Here again I sat around all morning waiting. I don't mind being rescheduled for a service appointment but shouldn't you at least let your customer know what to expect? I'll bet you wouldn't be happy if I was not here.
Had a simple repair that was fixed with a short window of time. Great follow up as well!
Annual service performed by Kameron Richards. Personable and efficient. I also appreciate the multiple notifications received prior to the appointment with time of arrival and the name of the service tech.
Very thorough repair and professional service. Found a nail from siding replacement through the copper pipe, repaired and working great again.
Jeremy is an attribute to your company. Very knowledgeable
Excellent knowledgeable service technician
The service is awesome and a lady who does organize the schedules Kelly has helped us so well
Very professional service
On time and great service.
Did a thorough job and very polite.
these guys gave an estimate but doesnt tell what part numbrr are they replacing.. they told would gove teo quotes - one without replacing and one with replacing.. but got only one.. talked to manager.. she was adamnant they wouldnt give info about the part they going to replace with.
Great service
Very knowledgeable
The tech was knowledgeable, friendly and very efficient. I recommend this company based on my experience with them today.
Upstairs thermostat had no power supplying its. The upstairs furnace didn't have power to it. The electrical made contact with the metal plate in the unit and burnt the wirenut and wire. I cut the bad wire out and replaced the wire nuts. I also insulated the electrical with electrical tape. The unit is on and functioning properly
Residential customer in Frisco with the Downstairs main unit wasn't cooling. Checked charge on system. System was low on 410a refrigerant. Charged downstairs system with 410a. Cleaned upstairs condensing coil. Cannot guage how long charge will last due to leak. Changed filter on upstairs system. Customer will get a filter for the downstairs and change it. Talked to landlord and explained the situation. Landlord gave verbal approval to charge unit. Used 5lbs of 410a. System is cooling at this time.
Residential customer service call in Frisco and upon arrival found the Coil door was not sealed properly and refrigerant levels were low. I correct the door and levels. The condensing coil and evaporator coil are both clean as well
Upon arrival found the upstairs system not cooling. Checked indoor unit and found everything operational. Recommend changing air filters 16x25x4. Checked outdoor unit and found a bad capacitor. Replaced capacitor and unit came on. Checked amp draws and pressures, both looked good. System is now cooling properly at this time.
Residential service call in Frisco and Upon arrival was told by homeowner that a home warranty company came out and diagnosed the downstairs unit with a bad compressor. Turned system on at Tstat and checked indoor unit. Found indoor unit operating properly. I did find that the Y wire at Tstat was not pushed into connection all the way so it couldn’t send a call for cool. Checked outdoor unit and found that the capacitor was missing and all screws we’re taken out of condenser top. Put all screws back in and found that condenser required a 45/10 capacitor. Installed a capacitor temporarily. Turned system on and compressor came on. Checked refrigerant levels and they were low. System is about 5-8lbs low on refrigerant. Checked indoor coil and found oil in the drain pan. Evaporator coil has a leak and would need to be replaced along with a new capacitor. Coil is under warranty until 2023. Coil is in stock at Carrollton location. Homeowner wants to go over price with spouse, and contact oth
Commercial service call in Frisco and Upon arrival found water leaking into the showroom floor. Checked Ortiz and found that the drain port was clogged on RTU two cleared clog and cleaned out pan. Put drain tablets in pan, system is draining properly at this time.
Residential service call in Frisco and Upon arrival found system not cooling. Checked inside unit and found everything operational, changed customer supplied filter. Then checked outdoor unit and found only the fan running. Found that the capacitor was reading 5 out of 45. Changed capacitor and compressor came on. Checked amp draws and pressures and everything checked out good.
Upon arrival gave pricing to replace 2 ton system for upstairs. Checked inside unit in attic and found that it has no return Plenum and only has a 14 inch duct going to it which only provides 700 CFM ‘s, system is lacking 100 CFM‘s of air, system needs more return air, also new plenums. Line set flush. Homeowner wanted to know if we could do anything on the price or if there’s any rebates too. Also need to send pricing for a 2.5 ton unit 14seer. Priced out adding more return air as well. They want to keep nest Tstat.
After hours service call for a residential customer in Frisco and The capacitor was bad on the unit. I replaced it and the unit is functioning properly. Refrigerant levels were normal and the customer has been notified of our membership program. Pictures were taken of both units along with model and serial numbers.
After hours service call for a Residential customer in Frisco with a Unit is a 20 year old r22 system the needs replacement. The compressor has fail along with the condenser fan motor and multiple electrical components. The landlord stated he was going to call his home insurance first then get back with us on if he wants the install done
Residential service call in Frisco and Upon arrival found upstairs kids room unit not cooling well. Checked I side unit and found that the system had a clogged drain line as well as the float switch reservoir was getting filled up with water. Checked outdoor unit and found pressures to be ok. Float switch is shutting off outdoor unit due to clogg in drain. Blew out drain line and clogg cleared. System is cooling properly at this time with a 55-56* supply and 70-72 return. Installed air scrubber and transformer to power air scrubber on master unit. Also will need to return to seal up a boot and grill in the master bedroom.
Residential service call for a customer in Frisco with 1 unit not cooling and Upon arrival found system off. Turned system on and checked I door unit. Checked temperature split and it was at 28*. Checked static pressure and found it a little high, found that even tho the filter didn’t look dirty it was causing massive air flow restriction. Checked filter and re-checked pressures. Pressures looked good but super heat was a little high. Tried adjusting blower speed and was able to drop it from 24 to 22. Indoor temp dropped from 77* to 73*. After making adjustments to blower and changing out filter temperature split is now at 18-19*. System may be having issues with the txv, explained to Kevin that with these adjustments we will see how it does if it seems like it still not working then we need to replace the txv. Emailed estimate over to replace txv under warranty.
Spring maintenance for a residential customer in Frisco. Upon arrival performed a one system maintenance checking cooling. Starting with I door unit checked all electrical, mechanical and safety components. Changed supplied filter, checked drain lines. Then checked outdoor units pressures, amp draws and capacitor. All look good. Washed outdoor coil. System is operating properly at this time.
Residential service call in Frisco with a non working thermostat. Upon arrival found I comfort thermostat blank for downstairs unit. Checked voltages at Tstat and all voltages were present. Checked indoor equipment and found I comfort connected to older equipment which is unnecessary. Thermostat is bad and has no warranty. Gave options to replace Tstat with a basic one or a Lennox m30. Homeowner wants to go with m30. Will have to call in the morning to see if part is available. System is down at this time.
Upon arrival performed a three system maintenance checking cooling. Starting with the indoor units, checked electrical, mechanical and safety components. Checked filters and drain lines. Then checked outdoor units pressures, amp draws and capacitors. Capacitors for master and downstairs tested on the lower end of the tolerance range but still within tolerance. Will recheck next spring maintenance visit to see if they are getting worse. All systems are cooling properly at this time.
Residential service call in Frisco found downstairs unit not cooling. Checked inside units components, found blower 10mfd capacitor leaking fluid and recommend replacing. Found static pressure to be 1.10 which is to high. Checked coil and found no refrigerant oil in pan. Checked outdoor unit and found it calling but contactor not pulled in, noticed a lot of refrigerant oil sitting in the bottom of condenser. Checked compressor and found a blown terminal. high static pressure could’ve been the cause as to why the terminal blew. System is empty on refrigerant. With age and amount of repairs needed it is in homeowners best interest to replace the system. Will email over estimates to repair or replace system with a 14seer or 16seer or 18seer. On upstairs unit I noticed that the system has an all style coil with two ducts tapped into the end cap. In front bedroom upstairs it gets hot in the summer and cool in the winter. Bedroom needs supply vent moved to exterior wall and return added to r
Residential spring maintenance in Frisco and Upon arrival performed a one system maintenance checking cooling. Checked Inside units electrical, mechanical and safety components. Checked filter and blew out drain line. Then checked outdoor units pressures, amp draws and capacitor. All checked out good. Subcool was a little high and noticed that outdoor coil was covered. Cleaned condenser coil and sub cooling came down. System is cooling properly at this time.
Residential spring maintenance performed a one system maintenance checking cooling. Starting with Indoor unit. Checked all electrical, mechanical and safety components, checked amp draws and static pressures, changed out customer supplied filter. Then checked outdoor units pressures, amp draws and capacitor. Washed outdoor coil. Found that the system is low again on refrigerant. We did perform a leak search and found a leak in evaporator last visit. Gave options on adding refrigerant, replacing coil or replace system. Advised homeowner to not add anymore refrigerant since we know there is a leak. Homeowner still wants to go ahead and add refrigerant to system. Will need to reschedule and come back to add refrigerant.
Commercial service call Frisco stating that the thermostat wasn't working. Upon arrival found that the Tstat for the main dining area was blank. Found no 24v at Tstat. Checked RTU 1 and found that there was no 24v coming off of control board. Found that the systems duct detector was Tripped. Reset duct detector and checked airflow tubes. Found the air holes for the tube were clogged up. Cleaned airflow tubes. Also checked other two units duct detectors and cleaned off air tubes as well. Noticed that all filters need to be changed out and belts for the blower motor need to be replaced as well. Emailed estimate over to change filters and belts. System is now cooling properly at this time.
Springtime HVAC Repair. Upon arrival found that the upstairs system was having a blower motor issue. The homeowner also stated that the downstairs was also having issues. Checked inside units and on the upstairs system found that the blower motor was locked up and the control board is fried on the back causing no voltage to be sent to the blower. Everything checked out properly on downstairs system. Then checked outdoor units, was only able to check pressures on downstairs due to bad blower on upstairs. Everything checked out properly on downstairs unit. Upstairs system needs a new blower motor and control board. Parts are in will call at century supply in Richardson. Order#8295713. Also homeowner has no filters in both units. Sizes are a aprilaire 410 and a 20x25x4. Also signed up for a two-system maintenance annually. Will need to return to install parts.
Springtime Air Conditioning Repair Service for a residential customer near Warren Pkwy. Upon arrival found the upstairs system not cooling. Checked the indoor unit and found everything operational. Checked outdoor unit and found no incoming 240v power. Checked breaker in garage and found it tripped. Reset breaker and outdoor unit came on. Checked amp draws on compressor and they were good. Checked for alerts on soft start and none present at this time. Cody did have the solar panels on when system quit working and that Tesla is sending someone out to change the inverter. Thinking that the inverter issues from solar panels are causing the condenser to trip the breaker.
Springtime Air Conditioning Repair Service. Upon arrival found system cooling but having high humidity issues. Checked indoor unit and found static pressure in need of adjustment. Adjusted blower speed to bring the unit back to proper pressurization. Checked ductwork and found a return ducted into an end cap. The return tap can be moved to underneath of return plenum. System does have a healthy home climate heppa filter that does need the pre filter replaced. System also has a aprilaire fresh air intake that was turned off. Checked outdoor unit and found condenser coil dirty. Cleaned off condenser coil and checked pressures. Pressures looked fine and subcool was a little low. Explained situation to homeowner and will need to go over readings with Ryan on Monday. Told homeowner to let us know how system performs over the weekend. Will need to follow up with pricing on moving duct and changing pre filter on heppa filter.
Upon arrival performed a 4 system maintenance checking cooling. Checked inside units electrical, mechanical and safety components. Changed out filters, and blew out drain lines, then checked outdoor units pressures, amp draws and capacitors. Master unit only checked out fine. Upstairs unit wasn’t cooling well and nest thermostat would go blank for no reason. Found that the nest thermostat is bad and homeowner bought new one to replace with. Also found that system was low on refrigerant. Performed a leak search on the upstairs unit and was not able to find a leak, charged system up with 4lbs of 410-a. On the downstairs system coil was iced over, with approval de-iced coil, pumped system down and pressurized system to 350psi. Pressures were dropping pretty good, checked everywhere I could on the line set, checked coil, checked on back side of coil and couldn’t find the leak, added more nitrogen and rechecked the coil.
Springtime HVAC Repair for a residential customer near Clear Pond Dr. Upon arrival found downstairs unit not cooling. Turned system on to test mode secondary stage. Checked indoor unit and found everything operational. Found that on the Tstat wiring going to the outdoor unit there was only I- and I+ connected. Got out to outdoor unit and found that a transformer has been added in to make up for the missing wires. This can cause communication errors. Found compressor plug blown off of compressor and compressor terminals burnt up pretty bad. Ohmed out compressor. System has a bad compressor and would also need the wiring harness to compressor as well. With system operating fine on how thermostat wiring is done recommended running two new thermostat wires to condensers. Fred approved replacement of compressor. Will need to file warranty claim to receive compressor. Will need to return.
Springtime Air Conditioning Repair for a residential customer near Bill Hays Middle School. Upon arrival found upstairs unit not cooling well. Checked indoor unit and found system operating. Found ice build up around txv, checked inside coil and found ice build up on it. Also found a decent amount of rust on coil and a little bit of refrigerant oil in coil drain pan. Called Lennox to see if system got registered for 10 year parts and Andrew at Lennox said it didn’t get registered so it only got a 5 year warranty. Gave options on just to add refrigerant, replace the evaporator coil or replace system due to old system not having any warranties. Landlord will call office and wants to discuss pricing. System is not cooling properly at this time. If we add refrigerant it has the potential to leak back out.
Local Reviews
for Frisco, TXOur Reviews by City
Give this man a raise!
Cody - Frisco, TX
Incredible Service
Cara - Frisco, TX
Great service
Vicki - Frisco, TX
Need to keep appointment times or let us know about changes
Don - Frisco, TX
Arrived on time. Easy to work with. Very friendly.
Rob - Frisco, TX
Honest and Professional Service
Brenda - Frisco, TX
Great diagnosis
Steve - Frisco, TX
Great
Lynne - Frisco, TX
Great experience
Carel - Frisco, TX
Quarterly maintenance
Mohammad - Frisco, TX
Service call
Keith - Frisco, TX
Awesome work and awesome people
Pavan - Frisco, TX
Great service
Eric - Frisco, TX
On time and great service.
Jim - Frisco, TX
Wonderful!
Gail - Frisco, TX
Great Service
Reginald - Frisco, TX
Nice guy
Don - Frisco, TX
Excellent service
Steve - Frisco, TX
Great Service
Reginald - Frisco, TX
bad service
Eddie - Frisco, TX
Jeremy is one of the most courteous people I’ve met in the device industry. And he answered all of my questions patiently.
Lynne - Frisco, TX
Great service
Thomas - Frisco, TX
Chrome provides great customer service and was very professional
Brett - Frisco, TX
Good service and good pricing
Frisco - Frisco, TX
Excellent service
Naveed - Frisco, TX
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Kelly Y.
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Chrome Heating & Air Conditioning Rated 4.7 out of 5 stars
based on 141 customer reviews
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Allendale Dr,
Frisco,
TX 75034
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Hidden Creek Ln,
Frisco,
TX 75036
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Allendale Dr,
Frisco,
TX 75034
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Mallard Ct,
Frisco,
TX 75034
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San Paulo St,
Frisco,
TX 75035
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Preston Rd,
Frisco,
TX 75034
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TX 75035
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Frisco,
TX 75034
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Rincon St,
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TX 75035
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Peak Cir,
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Pinehurst Dr,
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TX 75034
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TX 75036
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TX 75036
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TX 75034
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