John was very personable and did a fantastic job
With the Texas storm, I received a fast response and had an appointment immediately. The service tech was very knowledgeable and honest with his service!
John was very professional, quick and knowledgeable about what needed to be repaired.
Furnace went out on the coldest day of the year. I called for assistance and their customer service manager booked a appointment for same day service. They repaired the unit and changed the filters.
These fuys are the best. Thanks Chrome.
Honorable
John did a great job
Great job. Very professional
Upfront explanations and professional workmanship (on time, courteous, clean, all of those!) and a fair price mean a quality job well done! Thank you again!
John was very pleasant and professional. He has serviced our home before and did an excellent job just as he did previously. We’d love having him service our home regularly, going forward.
The technician was knowledgeable, friendly and provided good feedback. Recommend them to everyone
John is a fine young professional who explains things thoroughly and honestly. Very trustworthy and dependable!
John is courteous and a nice guy.
Everything was professional from the dispatchers, to the emails, call and text updates, to the electrician sent to the house. He followed safety protocol (wearing a mask), checked everything thoroughly and explained step-by-step what he did. I would definitely recommend Crome to friends and family. Thank you
Technician who came yesterday to my home to fix colling issue is fraud. He has added more freeons than the normal levels and told me I have to replace txv unit and told its gonna cost $1600 for labor. There's no such issue. He has also didnt regulate the ac on purpose.Worst ever experience. He charged me $370 for adding freeons. I had an other honest technician who had to remove extra freeon s to avoid damage to my unit. Chrome is a reputed company. You need to take quick action on this matter. I would need the refund for the worst service I faced.
John Williams is very professional, and Knowledgeable of his work.
Upon arrival checked all electrical components and pressure to diagnose why unit kicked off. Everything working properly once checked, no issues found. Inspection turned up the compressor has a high pressure safety switch built into it. Customer said it kicked off shortly after we put refrigerant in it. Probable cause being the refrigerant charging caused a high rise in pressure and caused the switch to kick until pressures balanced out.
Checked temp splits, amps on fans and compressor, voltages on transformer, call for cool. Superheat was very high and subcooling low, charged refrigeranerant 2ibs to get proper readings.
Thermostat still showed 292. Need to call Lennox on Monday to warranty hub on thermostat and reschedule to replace it. Pictures of SN on Thermostat and outdoor units attached
Charged unit with 10 oz. Of refrigerant.
Checked amperage/voltage... cleaned outdoor condensers....couldn't get accurate refrigerant levels because of cold weather....customer purchased 2 filters but decided not become a Chrome member at this time because he's selling the house.
Checked amperage/voltage... washed outdoor condensers...customer said he changes filters regularly and he'll change it when needed... could not get a accurate refrigerant reading due to cold weather...
Checked amperage/voltage... cleaned outdoor condenser.. customer said he changes his own filter... checked furnace for wear & tear... checked refrigerant level... system operating efficiently.
Installed Nest thermostat, checked temp split, checked charge by superheat and subcooling, replaced client provided air filter, amps on compressor, ensured system was clean
Rats ate thermostat wire ... wire needs to be repaired but they would like to address pest problems first and also become a Chrome member.
Upon arrival door was off of inside furnace. Placed door on and power came to unit and everything worked properly.
Cleaned outside condenser, checked temps, replaced customer provided filters, ensure cooling was working properly. Mold buildup on pipes, cleaned with bleach and suggested UV light install.
Replace capacitor and Fan motor
Upon arrival air filter dirty and replaced. Unit calls for cool. Outdoor fan motor on condenser is bad, recieving power but not spinning, needs to be replaced, estimates attached.
I find the unit a touch low on charge, we will need to perform either a high pressure leak check or add dye to the system and try to uncover the leak. I will reach out to the customer on pricing.
Changed out one client provided filter and one of our Aprilaire filters, everything else checks on on temp differences and is clean in working order
Error code 434 on downstairs thermostat only, may be faulty thermostat hub needing replacement, unit calls correctly while here, possible warranty check
Refusal to pay 89.00 service fee, checked with Michael, said not to worry about it and he would handle it
Air filters clean. Condenser coil clean, electric components working well. Supply and return air diff consistant between 15 and 20 degree difference. Everything checks out in ship-shape condition.
Completed 5 system matience, front office has a fuse that was tripped. After reseting the fuse unit was cooling. All units are covered in powder. All filters were changed, drainlines were blown through and cleaned. Pictures attached
I found outdoor unit locked out, and customer states that it has not worked properly since the storm. I went through unit and reset power. System is operating properly.
elite series 2 stage condenser and SL280 2 stage furnace operation to maximize energy savings. This will also include a 10 year parts
Includes reworking ductwork off current downstairs furnace and adding supply grill downstairs to help downstairs unit.
All electrical and roofing work that will need to be done for the new furnace and condenser.
Adding UV lights (Air Scrubber) to both up and downstairs furnaces. This will purify air within the home, by killing allergens, bacteria and viruses as well as keeping units clean inside.
I found outdoor unit not running, after extended diagnostic I found wires had been chewed in the outdoor unit. I was able to repair wires and unit is operating normally.
Completed 2 system spring maintenance. Added equipment to our system, checked heating operation, amperages, filters, voltages and cleaned the condensers. Both systems are 2018 and are functioning properly at this time.
Completed walk through of home and Assad water damage. 1st step is going to get a mitigation company out to dry up the house. Michael is going to follow up.
Upon arrival upstairs unit had no power. After a quick inspection we found the furnace switch was turned off. Collected 49 dollar dispatch
Completed install of Navien 199E tankless water heater. After completed installation checked water temperature. Whole house has hot water. Pictures attached. Need to follow up with tenant for payment.
Local Reviews
for Frisco, TXOur Reviews by City
Excellent service
Naveed - Frisco, TX
Great Service
Denise - Frisco, TX
Great service
Inho - Frisco, TX
Great service!
Justine - Frisco, TX
Awesome Blossom 😎
Don - Frisco, TX
Josh was awesome!
Shezad - Frisco, TX
Awesome Service
Tiffany - Frisco, TX
Chrome Exceeds Expectations
Hillis - Frisco, TX
Excellent, professional, personal service each time!!
Gail - Frisco, TX
Chrome Heating and Air Conditioning
Laura - Frisco, TX
Excellent service
Ron - Frisco, TX
Review
Dan - Frisco, TX
Great service and attitude
Jamey - Frisco, TX
Excellent customer and technical service
Mahjoub - Frisco, TX
Humidifier Quote and Installation
Karl - Frisco, TX
Insulation added!
Shingo - Frisco, TX
Excellent Work!!!
Warren - Frisco, TX
Great Service
Rishi - Frisco, TX
great service!
Shingo - Frisco, TX
Great service as usual
Don - Frisco, TX
Great and personal service!
Gail - Frisco, TX
You all were fantastic!!
Darrell - Frisco, TX
Worst service
Boopesh - Frisco, TX
Great Service
Biggins - Frisco, TX
quick, knowledgeable service
Gamble - Frisco, TX
Darius M.
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Darius M.
Darius M.
Darius M.
Josh M.
Darius M.
Darius M.
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John W.
Josh M.
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John W.
Chrome Heating & Air Conditioning Rated 4.8 out of 5 stars
based on 117 customer reviews
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Near
Napa Valley Dr,
Frisco,
TX 75035
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Napa Valley Dr,
Frisco,
TX 75035
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Frisco,
TX 75034
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TX 75034
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TX 75034
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Frisco,
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TX 75035
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Frisco,
TX 75034
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Frisco,
TX 75034
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TX 75035
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Anita Ct,
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TX 75035
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Dutch Hollow Dr,
Frisco,
TX 75034
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Canoe Rd,
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TX 75035
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Frisco,
TX 75034
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Michelle Dr,
Frisco,
TX 75035
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John W. Elliott Dr,
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TX 75033
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TX 75035
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TX 75035
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Frisco,
TX 75034
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Douglas Ave,
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Still Hollow Dr,
Frisco,
TX 75035
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Gracie Ln,
Frisco,
TX 75035