Did a thorough job and very polite.
these guys gave an estimate but doesnt tell what part numbrr are they replacing.. they told would gove teo quotes - one without replacing and one with replacing.. but got only one.. talked to manager.. she was adamnant they wouldnt give info about the part they going to replace with.
Great service
Very knowledgeable
The tech was knowledgeable, friendly and very efficient. I recommend this company based on my experience with them today.
John was very personable and did a fantastic job
With the Texas storm, I received a fast response and had an appointment immediately. The service tech was very knowledgeable and honest with his service!
John was very professional, quick and knowledgeable about what needed to be repaired.
Furnace went out on the coldest day of the year. I called for assistance and their customer service manager booked a appointment for same day service. They repaired the unit and changed the filters.
These fuys are the best. Thanks Chrome.
Honorable
John did a great job
Great job. Very professional
Upfront explanations and professional workmanship (on time, courteous, clean, all of those!) and a fair price mean a quality job well done! Thank you again!
Gave estimate to replace 7 thermostats and add new lock boxes to them.
Upon arrival found heat working properly for upstairs and not for downstairs. Found that heat strips were only coming on for upstairs zone when Tstat would call for it. Adjusted downstairs Tstat settings and had to add a jumper From w1 to w2 on zone board per manual. Heat strips are now operating for downstairs Tstat. Also noticed oil all over evaporator coil, indicating refrigerant leaks. System is now heating properly. But may have issues in future with refrigerant. Recommended replacing system if it has refrigerant issues due to R-22 not being made anymore.
Upon arrival found the both units were not heating. Checked RTU for customer area and found unit trying to lite but no gas. Found that the gas hasn’t been turned on to the building. Once gas is turned on unit should begin to heat. On the RTU that does the back found that the belt had broke off and got stuck on blower pulley. When blower would come on it was locked up from the belt and caused the motor to burn out. When belt broke it also yanked the motor causing bracket to bend that hold motor. Will need to replace low voltage fuse, belt, blower motor and bracket. Sent estimate over for repairs and to replace filters. Parts would have to be ordered from carrier and will take 7-10 day to get. Quote#1758866
Upon arrival found that the downstairs Tstat wasn’t communicating with hub. Checked inside unit and found wires spliced where they shouldn’t be. Fixed wiring. Turned system back on and display is now communicating. Found alert 532 for high pressure. Checked outdoor unit and found that the coil was clogged. Recommended cleaning coil. Homeowner stated he could do it. Alert will clear itself.
Model # 48TJD020
Serial # 3500F28905
Upon arrival found system giving and alert code for low pressure switch on furnace. Checked inside unit and found that the Orpheus hole for tubing was clogged up. Cleared debris out of hole and and furnace came on both 1st and 2nd stage. Cycled unit and system is now working properly at this time.
Cleaned condenser...12degree super heat... filter is changed every 30 days indoor furnace was exceptionally cleaned & also cleaned drain line.
Upon arrival performed a one system maintenance checking heating. Checked all electrical, mechanical and safety components. Cleaned flame sensor, checked amp draws and capacitor, checked filter. System is operating properly at this time. Found blower cap reading 7.0 out of 7.5 and recommended filter to be changed. Attic could use more insulation.
Found that the downstairs system has a bad flame sensor. Flame sensor voltage is going up and down to low which is turning gas valve off. Gave estimate for repair and replacement of unit. Homeowner wanted pricing only for 16seer.
Upon arrival found upstairs thermostat displaying Home Screen. Found a communication alert and a e201 for blower. Took thermostat off wall and found the I+ wire off. Reconnected I+ wire. Thinking that wire being disconnected caused thermostat to act funny. For alert E201 found that the blower lost communication with system. Removed data wire plug from blower and board was sending voltage. Blower motor is under warranty and customer approved replacement of blower motor. Will order blower from Lennox. Thermostat is working properly at this time customer wants to try and just warranty out part.
Upon arrival homeowner wanted me to perform an inspection on downstairs furnace. Found system off at thermostat and inside temp 62. Checked inside furnace for downstairs. Checked all electrical, mechanical and safety components. Checked amp draws and cleaned flame sensor. Everything checked out ok. Turned heat on and system ran for 30min no issues. System would start up and shut off ok. Homeowner just changed out filter, he said furnace would keep tripping. Checked old filter and it wasn’t to bad, 1in filter needs to be changed monthly.
Upon arrival found that the homeowner had accidentally changed thermostat from Fahrenheit to Celsius, changed setting and went over how to change settings on thermostat. After speaking with homeowner agreed to replace nest thermostat with a non programmable thermostat. Will need to get thermostat and return to replace thermostat.
Sent estimate over to install a Lennox pure air air purifier. Also gave pricing to install air scrubber as an alternative option. Filter size currently is a 20x25x4.
Upon arrival found downstairs furnace not heating. Checked inside unit and found system locked out on high limit. Checked filter and filter hasn’t been changed in 5 years. Checked filter for upstairs and it was the same. Homeowner approved replacement of filters. Had to leave to get filters and replace filters when I got back. Both systems are heating at this time.
Upon arrival found both upstairs and downstairs systems heating. Checked inside units operations and both came on and shut off properly, noticed that both filters were clogged up and black. There were two filters up in attic. Replaced customer supplied filters. Both systems are heating properly at this time. Looked at garbage disposal and found that the blades are gunked up and motor starts to smoke. Garage disposal will have to be replaced.
Was unable to get ahold of Chris to collect service fee or get approval to replace garbage disposal.
Upon arrival found Tstat blank, checked inside unit and found that the low voltage fuse was blown. Had to go to Home Depot to get fuses. Replaced fuse and system came on fine. Tested heating just heat pump, then heat pump with aux heat, and cooling. System came on every time and did not blow the fuse. Fuse may have been weak. Charged only trip charge since we were just out here. System is operating properly at this time.
Performed a three system maintenance checking heating. Checked all electrical, mechanical and safety components. Cleaned flame sensors, checked filters, all systems are working properly on heat. Upstairs and downstairs systems weren’t cooling. Checked downstairs unit and found it low on Freon, recommended doing leak search and upstairs system wasn’t cooling because of mice chewed low pressure switch wires causing contactor to not close. Made wire repair and also installed three nest thermostats. Signed up for maintenance. Also need to send estimate over to add a mini split to garage. Homeowner wants to hold off on leak search till they get settled and moved in.
Upon arrival found that homeowner was having issues with both systems. Turned downstairs and upstairs furnaces on and checked units in attic. Found that both systems were tripping on high limit caused by the 4in filters being completely clogged. Homeowner had 1in version of filter size 16x25x1 and 20x25x1. Recommended getting 4in filters. Both systems are operating properly at this time. Recommended getting systems on maintenance plan.
Performed two system maintenance checking heating and cooling. Checked all electrical, mechanical and safety components. Checked capacitors and amp draws, changed filters. System that covers left side of store still has a cracked heat exchanger.
Performed a one system maintenance checking heating. Checked all electrical, mechanical and safety components. Cleaned flame sensor, checked gas pressure, changed customer supplied air filter. System is operating properly at this time. Recommended surge protectors and adding an air scrubber.
Performed a three system maintenance checking heating, checked all electrical, mechanical and safety components. Checked amp draws, gas pressures, cleaned flame sensors, changed customer supplied filter. All systems are operating properly at this time. Homeowner would like to speak with office about paying for future maintenances.
Prv is good need to go back Friday to install shower cartridge.
Let them know the price of the water heater flush said they would get back to use.
Performed a one system maintenance checking heating. Checked all electrical, mechanical and safety components. Cleaned flame sensor, checked gas pressure, checked 1st & 2nd stage heat, checked uv light, checked filter. Filter is a 20x30x1 and does need to be changed out. Mrs geye said they can get one and replace it.
Performed a one system maintenance checking heating. Checked all electrical, mechanical and safety components. Cleaned flame sensor, checked amp draws and capacitor, adjusted gas pressure, and changed customer supplied filter. System is operating properly at this time.
Local Reviews
for Frisco, TXOur Reviews by City
Great Service
Reginald - Frisco, TX
Nice guy
Don - Frisco, TX
Excellent service
Steve - Frisco, TX
Great Service
Reginald - Frisco, TX
bad service
Eddie - Frisco, TX
Jeremy is one of the most courteous people I’ve met in the device industry. And he answered all of my questions patiently.
Lynne - Frisco, TX
Great service
Thomas - Frisco, TX
Chrome provides great customer service and was very professional
Brett - Frisco, TX
Good service and good pricing
Frisco - Frisco, TX
Excellent service
Naveed - Frisco, TX
Great Service
Denise - Frisco, TX
Great service
Inho - Frisco, TX
Great service!
Justine - Frisco, TX
Awesome Blossom 😎
Don - Frisco, TX
Josh was awesome!
Shezad - Frisco, TX
Awesome Service
Tiffany - Frisco, TX
Chrome Exceeds Expectations
Hillis - Frisco, TX
Excellent, professional, personal service each time!!
Gail - Frisco, TX
Chrome Heating and Air Conditioning
Laura - Frisco, TX
Excellent service
Ron - Frisco, TX
Review
Dan - Frisco, TX
Great service and attitude
Jamey - Frisco, TX
Excellent customer and technical service
Mahjoub - Frisco, TX
Humidifier Quote and Installation
Karl - Frisco, TX
Insulation added!
Shingo - Frisco, TX
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Chrome Heating & Air Conditioning Rated 4.7 out of 5 stars
based on 126 customer reviews
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TX 75035
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Newman Blvd,
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Frisco,
TX 75034
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Squire Ln,
Frisco,
TX 75035