John is a fine young professional who explains things thoroughly and honestly. Very trustworthy and dependable!
John is courteous and a nice guy.
Everything was professional from the dispatchers, to the emails, call and text updates, to the electrician sent to the house. He followed safety protocol (wearing a mask), checked everything thoroughly and explained step-by-step what he did. I would definitely recommend Crome to friends and family. Thank you
Technician who came yesterday to my home to fix colling issue is fraud. He has added more freeons than the normal levels and told me I have to replace txv unit and told its gonna cost $1600 for labor. There's no such issue. He has also didnt regulate the ac on purpose.Worst ever experience. He charged me $370 for adding freeons. I had an other honest technician who had to remove extra freeon s to avoid damage to my unit. Chrome is a reputed company. You need to take quick action on this matter. I would need the refund for the worst service I faced.
John Williams is very professional, and Knowledgeable of his work.
Great service came out the same day. Fixed the problem
Just had Chrome Heating andAir complete my heater check up for winter. Very prompt - actually ahead of schedule - and checked heater to be sure everything is in proper working condition. The two men were very courteous and professional. I've been using this company for over two years and am very satisfied with their service.
Service tech arrived as scheduled. Courteous and not too pushy. Mentioned a couple of items that I may buy.
We appreciate the service we received for our semi-annual maintenance check today. The guys were very thorough and helped point out some items that need attention. We are still going with our original units thanks to our service plan!
Both technicians were very friendly and helpful. They were also knowledgeable.
Follow up to an earlier submission. Compressor failed over the weekend. Jorge contacted Lennox on Monday with AC details to determine AC was still under warranty. Scheduled replacement shipment overnight and installed the new compressor by the end of Tuesday. Jorge and his assistant did a great job getting the AC running again. This is early June, so daytime temps are already in the 90"s.
Although, compressor cost was covered, labor and refrigerant cost applied. Not the best, but I am happy with how this all went down.
AC unit went out Saturday night and I called Chorme Sunday morning. within an hour, Jorge called back, asked some general questions to determine AC status, then schedule a visit later that day. Determined Compressor had failed. There was not much more he could do until the next day. I greatly appreciate his efforts to get us back up over the weekend.
Cory was very courteous and took care of the issue right away, he is thorough with his diagnostics.
You sent multiple techs multiple times to repair my old AC unit. Each one telling me it has a different problem and blaming the last tech as stupid. Finallly you convince me that the unit in my brand new house was a lemon and needed to be completely replaced late last summer. One week after you replaced it of course it failed to cool. Your tech came and of course blamed the previous tech saying that he didn’t charge It correctly and put more in it. Of course cool weather came so the real problem didn’t show until it warmed up again. This time the tech said he was the “hotshot” tech they sent for persistent problems. He didn’t stay long but said it had a leak somewhere between the upstairs unit and outside unit. It needed to be pressure tested. I asked why he wouldn’t do it and he said he didn’t have the equipment and they would have to send someone else. I watched him type in the request to have it scheduled ASAP. Well of course you never called me and scheduled it so a week and a half later it went out again. This time a different tech comes out and says the leak is obviously in the coil and it has oil all around it. This is on Wednesday before Labor Day weekend. Your coordinator then calls to tell me no problem it’s under warranty but that you can’t get the part until the following Tuesday after the holiday weekend. Forecast is high 90’s and we have guests coming for the weekend and this is the best you can do? All this could have been avoided if your first tech had just determined and ordered the coil while it was still cooling. I have to go spend $500.00 on a portable AC unit to try to keep the paintings from melting in my home. Finally after me raising hell with your people you do the right thing and replace my entire outside unit late on Friday. All in all poor technical expertise, communication, and customer service.
Mile was Professional, thorough, and dependable. He gave us several options to help and he worked in a plan for our central air with a heat pump that was best for us. Thank you Mike.
When a problem was discovered during our annual service, Jorge responded quickly repairs were made.
Mike was Pleasant/Knowledgeable/Great Service
We noticed that the return air ducts had come loose from the new furnace. Came and reattached the duct work to furnace with stronger duct tape. Appreciated the quick response in the midst of a busy week!
It took less than 15 min for a service repair person to return my call.
Very impressed with after hours service.
My son was ill and in pain, our house was 86 degrees which made him even more miserable.
George was empathetic about our situation and expedited the service call to repair our air conditioner.
Unfortunately we needed a new motor and they were Unable to get a new one on Saturday evening.
The very next business day as soon as the motor arrived our air conditioner was repaired.
Chrome staff went above and beyond, to take care of our needs, they didn’t price gauge us for an after hours service call, even though our airconditioner went out on the weekend.
Thank you
Preformed one system fall matience. Checked furnace operation components, as well as safety switches, filters, and amperages. Unit is operating correctly at this time. System has no air purification system at this time.
Estimate and pictures attached checklist included.
Completed downstairs diagnostic.
Upon arrival unit was heating fine. Customer has stated that whenever it got really hot or cold outside the thermostat would lose power and unit would shut off. After extensive testing of the unit I found that the blower motor was over heating when ran for an extended period of time and shutting off power to thermostat. EMC blower motor needs to be replaced I also recommended signing up for matience program to keep units long-term health and additional discounts.
Pictures and estimates attached
Replacement of leaking disposal with 1/3 hp
Completed one system fall matience. Lennox complete system for upstairs was installed June 2020. Blower fla 6.8 max/ actual 2.36. Inducer draft motor 1.2 max/ actual .68. Filter is still good (april air 310). Ducts are sealed and venting is great with proper clearance. Insulation is 9-11 inches, we recommend 14-16. Unit is heating properly at this time.
Offered to preform 2nd matience on downstairs unit for 59, customer opted out at this time.
Unit will need new april air 310 filter come spring.
Took pictures of upstairs equipment and tags.
Completed 2 system tune up and looked at water heaters and disposal. Both units blower motors are leaking oil and over Ampang on startup (early sign of failure). Both u its are operating at this time.
Disposal is leaking water needs to be replaced.
Completed three system tune up. Filters were all recently changed. All units are operating properly. Checked operation, amperages, capacitors, safety switches and cleaned the flame sensors as well. Pictures and estimate is attached for whole home air purification system through UV light filtration.
Completed estimate for 3.5 ton aluminum coil. Current company that had already done business with customers offered them coil for 2,190.
Aprilair 210 filter plus low pressure switch
Completed system fall matience. All lennox units are approximately 3 years of age in are in good operating health at this time. UV lights for whole home air purification is recommended, along with changing filters all are 20x25x4. Estimate attached.
We also renewed annual membership today. Valid through November 17 2021
Dispatched to upstairs unit showing error code after power surge last week. Upon arrival thermostat wasn't showing any error codes. Ran both heating and cooling elements on system and couldn't create falt. I completed a 2 system fall matience paid for after unit wasn't faulting for me. Both systems were 5-6 years old and were functioning properly at this time.
Completed one system fall matience. Checked electrical components, heating elements and safety switches in furnace all were operational. Blower motor was over ampang on start up fla 6.1/ actual 11.7.
A return plenum and 4 inch filtration would help ease blower motors load.
Conpleted one system fall matience on estimated 12 yesr old furnace. Ducts need to be cleaned with a new filter added, blower motor is leaking oil and over Ampang, that is causing the capacitor to start to fail 10mfd/ 9.2. I cleaned flame sensor and ignitor looks fine. Unit has no sediment trap on the gas line (that will be upgraded when furnace is replaced and is current code). Inducer draft motor is starting to over amp ( early sign of failure).
Pictures and estimates are attached.
Performed heat check on furnace. Units induced draft motor is drawing more amps than factory specs state an induced draft motor should and is noisy. See attached estimate and video. The furnace is a 2002 model lennox, industry standard life expectancy is roughly 10 to 15 years.
Completed 2 system tune up. I checked amperages, operation, and safety of both furnaces. Upstaits blower motor is leaking oil and over Ampang (signs of failure). All safety switches and heating elements are operating properly at this time. Upstairs ignitor and flame sensor is also worn and could fail. Downstairs system is operating properly. Left possible repair estimates. Pictures also attached
Performed heat check on electric air handler as well as heat pump. Both units are in very good shape. There is a little growth in the air handler I have given options on an air scrubber uv light.
I re set power to units, both indoor and outdoor. Tested cooling and system did begin to cool properly. Customer is leaving town but will observe and let us know if there are any further issues.
Came and preformed one system fall matience. And made sure all the heating elements and safety switches were pressing properly.
Completed 2 system matience. Upstairs system had faulty capacitor and low pressure switch. Furnace is 23 years old. I also replaced aprilair filter on downstairs system.
Completed one system fall matience. Furnace is 90%, pur drain tab in condensate line. And checked all heating elements. Inducer can motor is over Ampang slightly and could fail. Left estimate to replace.
Completed one system fall matience on 7 year old lennox system. Unit is operating to manufacture spects and operating properly at this time. I left quote for whole home humidifier to help with husbands breathing during winter. System already had pure air system.
Completed 2 system fall matience. Pictures and estimates attached. Also signed up for 2 system monthly chrome club membership.
Completed 2 system matience on both 90% furnaces. I checked amperages, voltages, safety switches and drain lines. I also cleaned both flame sensors that had a lot of carbon build up. Filters in house do need to be replaced. Both units are operational at this time. Return air on upstairs system is smaller than typical. Its not a functional problem but a bigger return plenium would increase airflow upstairs.
I found both units that serve the massage center not working. I found gas supply to both units off. I turned both supply lines on and one of the two units began to operate. I found the other unit needing a capacitor in order for it to run. I have several photos of units, I feel that they are in very bad shape and should both be replaced as they are both 18 years of age and past the typical life span of this type of unit. Both units are functioning at this time.
Cleaned fireplace and its components, lit pilot, tested safety switch, also checked wall switch. Unit is now operating normally. Unit could possibly need thermocouple and or millivolt generator in the near future.
Completed 2 system matience. Both units are 16 yoa. Downstairs unit several parts are new and have been replaced. Upstaits inducer motor is over Ampang, flame sensor and ignitor are worn, and blower motors are leaking oil, but not over amping. Leaving estimate for adding insulation. 1000 sq ft.
Local Reviews
for Frisco, TXOur Reviews by City
great service!
Shingo - Frisco, TX
Great service as usual
Don - Frisco, TX
Great and personal service!
Gail - Frisco, TX
You all were fantastic!!
Darrell - Frisco, TX
Worst service
Boopesh - Frisco, TX
Great Service
Biggins - Frisco, TX
quick, knowledgeable service
Gamble - Frisco, TX
Great Service
Bevington - Frisco, TX
Check up for winter
Kathy - Frisco, TX
Good company
Swegles - Frisco, TX
Excellent Service at a Great Price
Garms - Frisco, TX
On Time and Friendly!
TU-Johnson - Frisco, TX
On time and knowledgeble
Washington - Frisco, TX
Great Service
Mooty - Frisco, TX
Great
Brooks - Frisco, TX
Compressor Replacement
Ellis - Frisco, TX
Made a Sunday visit
Ellis - Frisco, TX
Courteous and fast service
PDot - Frisco, TX
Horrible service!
Grant - Frisco, TX
Great Service, Awesome Price
Rhonda - Frisco, TX
Quick Response and Repair
Thomas - Frisco, TX
Pleasant/Knowledgeable/Great Service
xxxWolfe - Frisco, TX
Quick repair to new furnace.
Don - Frisco, TX
Great service
xxxRanney - Frisco, TX
Awesome Service
Carr - Frisco, TX
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John W.
josh@chromeairconditioning.com
josh@chromeairconditioning.com
John W.
John W.
John W.
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Chrome Heating & Air Conditioning Rated 4.7 out of 5 stars
based on 99 customer reviews
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Near
Newberry Dr,
Frisco,
TX 75035
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Bannock Rd,
Frisco,
TX 75034
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Pennywise Dr,
Frisco,
TX 75035
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Shady Shore Dr,
Frisco,
TX 75034
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Pennywise Dr,
Frisco,
TX 75035
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Dry Canyon Dr,
Frisco,
TX 75034
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Chevy Chase Ln,
Frisco,
TX 75034
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Loma Alta Dr,
Frisco,
TX 75034
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Arbor Hollow Dr,
Frisco,
TX 75033
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Sleepy Hollow Trail,
Frisco,
TX 75034
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Squire Ln,
Frisco,
TX 75035
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Decatur Ct,
Frisco,
TX 75035
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Slick Rock Trail,
Frisco,
TX 75033
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Rio Secco Rd,
Frisco,
TX 75035
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Vassar Dr,
Frisco,
TX 75035
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Veneto Dr,
Frisco,
TX 75034
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Tree Shadow Ln,
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TX 75035
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Loma Alta Dr,
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TX 75034
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Creekside Cir,
Frisco,
TX 75034
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TX 75034
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Alstone Dr,
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Preston Rd,
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TX 75034
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Buckhorn Dr,
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TX 75034
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Sun Garden Dr,
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TX 75034