See how we always meet the home services needs of our Dallas, TX customers and why they consider us their plumber and HVAC company in the reviews below!
Local Reviews
for Dallas, TX
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Poor customer service
Brent - Dallas, TX
I was cancelled on multiple times last minute, misled on pricing, and then overcharged for my service with the owner of the company lying directly to me. The actual plumber that performed the work was nice and did a good job.
Great Service
Lasco - Dallas, TX
Dependable Service
Jacqueline - Dallas, TX
As always whenever I need service for my unit the techs at Chrome respond in a timely manner. They know their stuff and are very thorough in their assessment of the problem and how best to correct it. They listen to my concerns and explain what I need in terms I can understand. And they stand behind their work.
Awesome work ethic
Lasco - Dallas, TX
Very professional
Great service!
B - Dallas, TX
Ac check
Sharon - Dallas, TX
Great service
Vickey - Dallas, TX
Professional, through, friendly, knowledgeable, communicated with me throughout the process of inspecting and installing
Well Done!
George - Dallas, TX
Very timely, thorough with explanations and covers options where applicable.
Great service
Finch - Dallas, TX
Good service and good value.
Gigoux - Dallas, TX
Great service. Had my unit up and running in minutes
xxxPhelps - Dallas, TX
Very happy to see Jorge after two days of no air
I'm reviewing Jorge
xxxAnderson - Dallas, TX
This survey is for our 2nd appointment with Jorge.
Great service price too high
xxxAdams - Dallas, TX
Excellent service
Michael - Dallas, TX
They quickly diagnosed the problem and ordered the needed part immediately.
Best Service to date
Mrs price - Dallas, TX
Jorge was polite and professional and they gave me prompt service with a smile.
Honest fair service with quality work
James - Dallas, TX
Always honest fair service
Very Professional
Vivian - Dallas, TX
Although the serviceman was young, he was very impressive with knowledge of his field and with his people skills I felt respected as a person and valued as a customer
Excellent service!
Mia - Dallas, TX
Great service.
Tim - Dallas, TX
Courteous and knowledgable men. Michaela the receptionist worked us in and was much appreciated.
Very Professional
Andrea - Dallas, TX
Great service, very professional and knowledgeable
dispatch@chromeairconditioning.com
Gave estimate to replace 4 ton system. Downflow in closet, filter rack is a 20x20x2, new disconnect and pad.
dispatch@chromeairconditioning.com
Checked for potential gas leak behind stove. Sprayed all joints and could not find any issues, nor did I smell any odor. Gave home owner option of gas pressure test to entire system and he declined.
dispatch@chromeairconditioning.com
Upon arrival found main unit for home not cooling. Checked inside unit and found everything operational. Checked outdoor unit and found condenser not running. Found that the capacitor was bad. Replaced capacitor and compressor and fan motor came on. Fan motor took awhile to come on giving that fan motor is about to go out. Homeowner approved replacement of capacitor and condenser fan motor. Replaced parts and checked pressures. Freon levels were good. System is now cooling properly at this time
dispatch@chromeairconditioning.com
Upon arrival found system not cooling. Checked inside units filter and operation. Found everything operational. Checked outdoor unit and found fan not running and condenser tripping on high head pressure. Found that the bearings in fan motor had gone out. Homeowner approved replacement of condenser fan motor. Replaced 1/4hp 825rpm motor. Installed new cap for motor. Turned system on and checked pressures. Pressures were good. System is now cooling properly at this time. Also homeowner hasn’t had any maintenance for a year. Need to put on schedule.
dispatch@chromeairconditioning.com
Upon arrival found that the system was locked out on an E201 which said that system has lost communication with the blower. Checked voltages to motor and from board and was getting only .6dcv with harness plugged in and 12.6dcv with it un plugged. Spoke with Lennox tech support and they said that the air handler control board isn’t outputting enough and would need to be replaced. Also applied 24v directly to motor and motor came on. Notified homeowner that board is under warranty and will have to order a new one in the morning due to Lennox being closed.
dispatch@chromeairconditioning.com
Upon arrival removed old control board and installed New control board. Changed wiring back over to communicating. Grounded all unused wires to common on the control board. Turned system on and tested cooling blower is now working properly. System is now cooling board was replaced under warranty
dispatch@chromeairconditioning.com
Upon arrival found that water was coming through the ceiling. Checked RTU and found that the drain line was clogged up, checked other components in system and found that both circuits were low on Freon, and capacitor for condenser fan motors is failing. Customer wanted drain line blown out, emailed estimate for other repairs.
dispatch@chromeairconditioning.com
Temporarily wired system to operate on 24v to get system to cool. Bypassed control board to send 24v to blower to come on. System is now cooling temporarily.
dispatch@chromeairconditioning.com
Performed a one system maintenance checking cooling. Checked inside units electrical and mechanical components, checked filter, drains and put customer supplied pan tablet in pan. Checked outdoor units pressures amp draws and capacitors all components were good. Noticed a little bit of pitting on the contactor and the condenser coil needs to be cleaned. Emailed estimate to make repairs. Homeowner signed up on maintenance annual.
dispatch@chromeairconditioning.com
Gave estimates on an 16 seer and 20 seer variable speed speed. Both with and without adding zoning. Also mark is extending a back part of the house which is going to add more square footage. Introduced zoning as an option to keep home comfortable in every part of home. Also condenser is going to be moved and would need to install a new line set and Tstat wire. Also mentioned that if mark goes with the xc20 with zoning to replace the supply plenum would be included.
dispatch@chromeairconditioning.com
Performed one system maintenance checking cooling. Checked inside air handlers amp draw, filter, ductwork, drains then checked outdoor units pressures and amp draws. Everything checks out good on system.
dispatch@chromeairconditioning.com
Performed a one system maintenance checking cooling. Checked inside units electrical and mechanical components, capacitor, changed out customer supplied air filter. Checked temperature differential. Then checked outdoor units pressures amp draws and capacitors all looked good. Recommended cleaning outdoor coil and adding a air scrubber to the system. Customer wanted to hold off.
dispatch@chromeairconditioning.com
Upon arrival homeowner stated that the system would make a thump sound when shutting off. Turned system on and checked outdoor unit. Turned system off at the contactor and disconnect 5 times each and could not get the system to make the noise. Let system run for 10min and then tried to shut it off again but no sound. Had homeowner outside and couldn’t get the system to recreate the issue. Checked capacitors and hard start all looked good. Explained to homeowner that if it happens again let us know and try to record the sound.
dispatch@chromeairconditioning.com
Replace kitchen sink hose that runs to sprayer
dispatch@chromeairconditioning.com
Installed filters 2-20x25x1 and picked up ladder
dispatch@chromeairconditioning.com
Performed maintenance on both systems. Cleaned condensing coils, took temp reading on supply and return air, checked electrical components, checked amps on compressor and fan motors, checked refrigerant charge on both units, cleared drain lines, adjusted refrigerant on downstairs system (removed 3 lbs of 410a. Recommended adding hard start kits on both systems. Units are operating at this time.
dispatch@chromeairconditioning.com
Found condensate drain backing up. Drain was vapor locking between ac drain/trap and main drain line/trap. Cleared day drain line and main drain. Recommended adding a drain safety switch to primary pan. Wired in primary pan. Tested function of safety switch. Cut pvc down spout so unit would drain into main drain line. System is running in cooling at this time.
dispatch@chromeairconditioning.com
Upon arrival found coil frozen up will need to return once coil de-ice’s.
Darius M.
Need to cut water off to building to replace angle stop
Darius M.
Contactor and 2 capacitors Changed out new contactor switch that had no voltage coming out, and replaced 2 capacitors that were very low on capacitance with a Turbo, changed provided air filters, got outside unit to come on. Superheat/subcooling and psi's slightly off due to house being 90 degrees with no AC. They are slowly balancing out. Sold membership.
dispatch@chromeairconditioning.com
Upon arrival performed one system maintenance check in cooling. Checked inside units amp draws temperature differentials, electrical components, mechanical components, checked drain, checked filter, everything looks good checked outside unit checking pressures amp draws and capacitors. Found that the capacitor was reading 37.9 out of 40 which is borderline bad, also contactor outside was pitted and humming. Found outdoor coil dirty. Made recommendations, customer move forward with washing condenser coil and signing up on maintenance. System is cooling properly at this time.
Darius M.
Need to pull #8 thermostat wire from furnace to thermostat. ( 30 feet)
Darius M.
Changed 2 lavatory faucets one in print shop and one in men’s restroom also changed out pop up assembly also
Darius M.
Customer want systems to be serviced. She does have a maintenance plan (membership). Cleared drain lines, cleaned condensing coils, took temp reading on supply and return air, checked static pressure on duct systems, checked electrical components, checked amps on compressors, blowers, and fan motors, checked refrigerant charge on both units, and ran systems through cooling cycle. Bedrooms unit has a weak dual run capacitor (45/5) recommended replacing capacitor. Compressor is pulling high in rush amps. Recommended a hard start kit to shorten start duration and prolong the life of compressor. Static pressure on duct system is within parameters but on the high end. House is negative pressure due to return being a little small. Customer will address ductwork when she replaces equipment. Main unit isn't running in cooling. Found thermostat wire doesn't have enough conductors to run equipment in cooling and stat is wired wrong. Need to pull new wire from furnace to thermostat (#8). Quoted c
Darius M.
Spring maintenance. Outside coils were dirty causing low subcooling. Cleaned and fixed. Only issue spotted