See how we always meet the home services needs of our Dallas, TX customers and why they consider us their plumber and HVAC company in the reviews below!
Local Reviews
for Dallas, TX
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At Home
Parkway - Dallas, TX
Jeremy is definitely a seasoned tech. Diagnosed the problem quickly and had the parts on hand in two days.
Professional service
Vickey - Dallas, TX
Professional and On time
Jackie - Dallas, TX
Poor customer service
Brent - Dallas, TX
I was cancelled on multiple times last minute, misled on pricing, and then overcharged for my service with the owner of the company lying directly to me. The actual plumber that performed the work was nice and did a good job.
Great Service
Lasco - Dallas, TX
Dependable Service
Jacqueline - Dallas, TX
As always whenever I need service for my unit the techs at Chrome respond in a timely manner. They know their stuff and are very thorough in their assessment of the problem and how best to correct it. They listen to my concerns and explain what I need in terms I can understand. And they stand behind their work.
Awesome work ethic
Lasco - Dallas, TX
Very professional
Great service!
B - Dallas, TX
Ac check
Sharon - Dallas, TX
Great service
Vickey - Dallas, TX
Professional, through, friendly, knowledgeable, communicated with me throughout the process of inspecting and installing
Well Done!
George - Dallas, TX
Very timely, thorough with explanations and covers options where applicable.
Great service
Finch - Dallas, TX
Good service and good value.
Gigoux - Dallas, TX
Great service. Had my unit up and running in minutes
xxxPhelps - Dallas, TX
Very happy to see Jorge after two days of no air
I'm reviewing Jorge
xxxAnderson - Dallas, TX
This survey is for our 2nd appointment with Jorge.
Great service price too high
xxxAdams - Dallas, TX
Excellent service
Michael - Dallas, TX
They quickly diagnosed the problem and ordered the needed part immediately.
Best Service to date
Mrs price - Dallas, TX
Jorge was polite and professional and they gave me prompt service with a smile.
Honest fair service with quality work
James - Dallas, TX
Always honest fair service
Very Professional
Vivian - Dallas, TX
Although the serviceman was young, he was very impressive with knowledge of his field and with his people skills I felt respected as a person and valued as a customer
Excellent service!
Mia - Dallas, TX
Great service.
Tim - Dallas, TX
Courteous and knowledgable men. Michaela the receptionist worked us in and was much appreciated.
Very Professional
Andrea - Dallas, TX
Great service, very professional and knowledgeable
dispatch@chromeairconditioning.com
Upon arrival found RTU 1 giving an error code 5 for switch 52 which is a air flow pressure switch. Pressure switch is shorted out and needs to be replaced. Jumped out switch and unit t stayed running. Tried calling bill and got a vm and left a message. Part is in stock at Lennox in Allen.
dispatch@chromeairconditioning.com
Upon arrival found RTU 3 giving an error code 66 for pressure switch 45 being open. Checked pressure switch and tube. Everything was working properly and tube is clear. Checked draft motors and found one unplugged and one with the windings burnt up. Both motors were getting power to come on but both are bad. Motor that was unplugged was making a grinding noise when you turn it. Both motors will have to be replaced. Lennox has no motors in stock anywhere. Motors have been on back order since November and don’t know when they’ll be in. Went ahead and put an order in for two and can cancel if needed. Bill said he would also try to find the motor him self and have us put it in if he finds it. Emailed estimate over to replace motors.
dispatch@chromeairconditioning.com
Performed a three system maintenance checking heat. Tested 1st and 2nd stage heating. Checked all electrical, mechanical and safety components. Cleaned flame sensors, checked amp draws and condensate drain. All systems are operating properly at this time.
dispatch@chromeairconditioning.com
Upon arrival found multiple units duct detectors not working properly. RTU 1-4 duct detector were not shutting off blower. After looking at all units and seeing that they were wired in the same. Called Lennox tech support. Tech support confirmed that the duct detector was wired in correctly. Tech support had me check the limit switch for the blower which is a 3 wire n/o n/c. Getting continuity through all three connections indicating that the limit is shorted out causing unit to think heat exchanger area is hot leaving blower on even when duct dector trips. Bill approved replacement of limits and overnight shipping for parts. Also customer said to invoice them.
dispatch@chromeairconditioning.com
Upon arrival turned system to maximum hp test mode and homeowner brought me outside to hear noise. System was running fine only noise herd was a faint vibrating noise coming from line set. Put some vibration padding under unit and under line set to help dampen sound. Unit is still putting off a faint vibrating noise. To eliminate noise completely wall would have to be opened up where line set is and line set Resecured. Also mentioned noise coming from register in master bedroom. Noticed it had a rattle and opened the louvres more rattling stopped.
dispatch@chromeairconditioning.com
Performed a one system inspection checking heating. Checked all electrical, mechanical and safety components. Checked heat strips, amp draws, checked filter, checked pressures, checked defrost mode. System is operating properly at this time. Recommended cleaning blower wheel and a duct cleaning. Only issue with duct cleaning is that it may tear up older duct work, only other option is to replace ductwork.
dispatch@chromeairconditioning.com
Gave estimates to replace unit on left side of home. Estimate includes coil and condenser replacement, and system complete replacement, both plenums would need to be replaced, new hangrite kit. Homeowner wanted to research Lennox brands.
dispatch@chromeairconditioning.com
Install gas lines and install customer provided kitchen equipment
dispatch@chromeairconditioning.com
Water Line Repair
dispatch@chromeairconditioning.com
Performed a two system maintenance checking heating. Checked all electrical, mechanical and safety components. Changed customer supplied filter on main unit, other filter looked ok. Cleaned flame sensors, checked 1&2 stage heating on main unit. Checked amp draws and capacitors. Systems are operating properly at this time. Recommended adding uv light/air scrubber to help with indoor air quality.
dispatch@chromeairconditioning.com
Performed a one system maintenance checking heating. Checked all electrical, mechanical and safety components. Checked gas pressure, cleaned flame sensor and checked amp draws. All look good. Recommended adding a air scrubber to system.
dispatch@chromeairconditioning.com
Wants half inch water cold water lines ran from lil sink in corner to stove area 20 feet from sink water tie in is 1/2 copper lines located above sink. 800000 Gas line is 1 1/4 one of the units we are tieing in is 1 1/2 is that aloud? We are adding 1 1/4 by 1 1/2 by 1 1/4 for a 3 haul (walk) Single haul walk as well is being added don’t know the tee size said he would call us. Also cutting and sliding 11/4 pipe to where customers wants it. About 10 feet 6 1 1/4 megapress 90s 4 1 1/4 megapress couplings if that’s the way we go with it. Cutting out floor drain to add floor sink. Careymark@sbcglobe.net Aaron and I need to go over it.
dispatch@chromeairconditioning.com
Upon arrival found main i30 thermostat blank, checked voltage at Tstat and found 24v present, checked DC voltage, and was getting 2.64 on both I+ and I- Checked wiring in furnace and system can be set up with a m30 but thermostat wire will have to be changed out because of 2nd staging functionality. Thermostat will need 7 wires and what’s there now is a five wire. Sent options to customer. Thermostat out of warranty.
dispatch@chromeairconditioning.com
Performed a two system maintenance checking heating, system are straight electric heat, checked amp draws, heat strips, electrical and mechanical components. Both systems are heating properly at this time.
dispatch@chromeairconditioning.com
Performed a one system inspection checking heating. Checked all electrical, mechanical and safety components. Cleaned flame sensor, checked heat exchanger and amp draws. Changed out customer supplied filter. System is operating properly at this time. Recommended adding a air scrubber.
dispatch@chromeairconditioning.com
Performed a one system maintenance checking heating. Checked all electrical, mechanical and safety components, checked filter, adjusted gas pressures and checked amp draws. System is operating properly at this time. Notified homeowner of flue pipe damage caused by installation of water heater.
dispatch@chromeairconditioning.com
Snaked hall bath. The hot water valve under the sink wasn’t on. Pulled toilet off to camera the lines. Needs maters lavs,water closet,shower pipe replaced and the lav shower and water closet in the hall bath replaced. She wants a quote for all that and to add a double clean out. And she said if necessary to replace pipe in walls as well. Get with Aaron for quote
dispatch@chromeairconditioning.com
Checked amp draws on inducer fan motor and blower motor, cleaned flame sensor checked air filter, checked safety devices, checked heat exchanger it was good, check igniter
dispatch@chromeairconditioning.com
Checked amp draws on inducer fan motor and blower motor, cleaned flame sensor checked air filter, checked safety devices, checked heat exchanger it was good, check igniter, customer would like a quote for duct cleaning
dispatch@chromeairconditioning.com
Upon arrival found coil frozen up will need to return once coil de-ice’s. Upon arrival turned system on and checked indoor unit. Ice was thawed out. Notice refrigerant oil on line set and found a leak in one of the weld joints. Turned condenser on and checked Freon levels. Levels are almost empty. Due to condenser being a 97 model (24yrs) being R-22 discontinued Freon and air handler being a 2017, recommend replacing condenser and while replacing condenser repair leak or we can repair leak and make other repairs to system. Was unable to get ahold of landlord.
dispatch@chromeairconditioning.com
Performed a one system maintenance checking heat, checked all electrical mechanical and safety components, checked heat exchanger, cleaned flame sensor checked filter, amp draws and capacitor. All components are in working order. I do see rust starting to form on heat exhaustion but no cracks or holes.
dispatch@chromeairconditioning.com
Upon arrival found downstairs system not cooling. Checked inside unit and found everything operational. Checked outdoor unit and found a burnt up contactor and incoming power wire. Homeowner approved repair, replaced contactor and made wire repair, tested unit and checked Freon levels. Pressures looked good. System is now cooling properly. I did mention that evaporator coil is an older R-22 coil but using 410-A. Coil could be issue in future.
dispatch@chromeairconditioning.com
Performed a one system maintenance checking heat. Checked inside air handlers heat strips, amp draws, changed filter with approval, checked outdoor units amp draws and pressures system is heating properly at this time.
dispatch@chromeairconditioning.com
Performed a two system maintenance checking cooling. Checked inside units electrical and mechanical components, drain lines and filters. Found upstairs filter clogged causing poor air flow. Removed filter for now. Homeowner stated he would get a new one. Checked outdoor units pressures amp draws and capacitors, found downstairs system properly operational and upstairs unit had a dirty condenser coil and low superheat high subcool. With approval cleaned coil and pressures adjusted a little, found that system was over charged. Released refrigerant until sh and sc were adjusted correctly. System is now cooling properly at this time.
dispatch@chromeairconditioning.com
Checked amp draws on inducer fan motor and blower motor, cleaned flame sensor checked air filter, checked safety devices, checked heat exchanger it was good, check igniter