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Chrome Heating & Air provides air conditioning, heating and indoor air quality services to the residents of Frisco, TX and the surrounding areas. Read our reviews and find out why your neighbors consider us to be their nearby heating and air company in Frisco, TX.

Local Reviews
for Frisco, TX

Rated 4.7 out of 5 stars based on 63 customer reviews


Map of Frisco, TX

Great




Five stars all the way.


Map of Frisco, TX

Responsive, great service




On the coldest day so far, I got up to no Heat. I was working at home which was 63 degrees. The Chrome team expedited the process of getting a technician to my house. Mike took the time to explain my options and took care of the repair. A little pricey, but the service was great and they took the time to explain my options which was greatly appreciated.


Map of Frisco, TX

Great bilingual service really great service





Map of Frisco, TX

Explained all options clearly




Very pleased with clear explanations Nathan provided and I'm just glad I called Chrome. I'm confident We're in the right hands.


Map of Frisco, TX

Great aervice




George is friendly profession and gives you the facts


Map of Frisco, TX

Welcome relief




I called Chrome after having an AC issue and talked to Nick, who spent time with me on the phone diagnosing the potential problems. He then set up an appointment for the very next day. Brandon, the technician was actually earlier than the scheduled time and both he and Nick called to make sure that was okay. Once in the attic, Brandon figured out the issue and fixed it quickly but still took time to check both units were running properly before leaving. Nick then followed up one last time to make sure everything went well. Such a relief to have the issue be resolved and very refreshing to deal with a service company that communicates well and cares more about customers than selling new units. Thanks so much to Chrome, Nick and Brandon for giving us back peace of mind this summer!


Map of Frisco, TX

Great service, knowledgeable, dependable





Map of Frisco, TX

Horrible costumer service




Jorge was great to work with and get things done, but Nick was absolutely horrible. We were suppose to have our AC fixed on Friday at 1 pm. No one showed up and no phone call. So at about 2 pm I called to see when they would be here. I talked to Nick and he said they had been trying to call and they were running behind on an install job. He then told me he would check with them and call me back within the hour. Neither my husband or I got any phone calls. At almost 3:30pm I had to call back to find out they would be coming at 8 am Saturday morning. Nick guaranteed they would be out at 8am. So we had to get up at 5 am to shut the AC off so it wouldn't be frozen when they got here. At 9 am we still hadn't seen or heard from anyone. So I finally called and got a hold of Nick. They can't come because of the rain. Ok, but why weren't we told this Friday or at least had a call Saturday morning? Nick told my husband that he should have called Friday when he got off at 3pm to tell us it may not get done because of the rain. I talked to him at 3:24 pm on Friday... Nick told my husband he would call back and see if they could get us in later Saturday and he never did. 3 hours later my husband has to call back. He left a message and Nick returned the call. Nick promised he would personally be out here at 8 am Monday morning and he never came out. Then Jorge told me they didn't have the right part all along so they wouldn't have been able to come Friday or Saturday. So long story short. I would have fired you guys because 2 no show, no calls doesn't work for me. We were not told the truth and Nick has terrible customer service skills. I would like to give Jorge a great review but your company as a whole would not get a good review at all.


Map of Frisco, TX

Excellent Service




Contacting Chrome Heating & A/C was an excellent choice. Service was prompt, appointments were kept at the given time and the replacement part was ordered and installed the next morning. The service tech, Jorge was knowledgeable, informative and very pleasant. He offered a detailed explanation of the issue and provided photographs of the damaged part and the replacement part. Would highly recommend Chrome Heating & A/C.


Map of Frisco, TX

Swing and a miss...then a big hit




This visit all started with a contractor that messed up. So, I called the last folks that were out to service a unit. Like the service then for sure. However, last week service not good AT ALL. Got a tech that was not focused on the customer at a moment of truth. Had to order a part..no problem. Fixed the other unit then it went down 24 hours later. We knew we had to wait on one part until Monday for the big part of house. Fine. When we reported the 2 ton was down again... They then chose not to return to fix the 2 ton ASAP. Our bedroom unit. Yeah, that unit! Why? I don't know for sure but it may have been about my non-response to paying another $60 for a service call. Michael said they were overscheduled. I know if I owned the service... a repair failure is a big deal and that's my first stop the next day....without the service charge. Just my opinion. Now, Jorge showed up today. Had last week not happened... all the ratings would be 5 stars. This guy works fast and efficiently and is no BS. Unfortunately, his awesomeness does not absolve what happened here last week. Yes, I have also asked them to come back and check that #3 unit which we are watching for rate of leak. Right or wrong, this is my perception. Jorge.... 5 stars all the way across all measures. Overall three stars -- today 5 last week 0 Quality three stars-- today 5 last week 0 Pricing -- everything to me is too expensive 🙂 Convenience -- the fact that I could have slept comfortably in my bed after that service failure last week... that's actually the bigger swing and a miss here.


Great customer service




Very happy with the crew that did the install of my new unit. Also had great service yesterday to get me going before the new unit was able to be delivered.


Very Informative





Great, fast and efficient service at a great price!





Excellent service




Jorge is great technician, very helpful and honest.


Awesome Sevice Rep




George the service tech was great provided excellent advice and recommendations


Fabulous service. I would refer them any day





Great customer service and honesty displayed




George went above and beyond to ensure we will be taken are of and have a cool house for our newborn for the summer.


Great quick service!




These guys did a great and fast job. Very professional and helpful.


Great service





Great Service




The technician was friendly, professional and very thorough. I would definitely recommend.


Excellent service




Felt like I had an honest and knowledgeable service tech who was able to get the job done right.


Quick service




Chrome is always responsive when a need arises. They do great work and are very professional!


Great package deal




Chrome was great to work across both their sales team and install crew.


Great technician




George was knowledgeable and fair and the price is great


Great service





Jorge R.

Jorge R.

Cleaned evaporator coil blower wheel and housing and installed a air scrubber

Near Peachtree Ln, Frisco, TX 75035
Jorge R.

Jorge R.

No heat on a carrier furnace

Near Honor Dr, Frisco, TX 75034
Jorge R.

Jorge R.

Installation of a new Lennox furnace.

Near Cheyenne Way, Frisco, TX 75034
Frisco, TX - Installation of a new Lennox furnace.
Jorge R.

Jorge R.

Fall maintenance completed on a Lennox SL280 furnace

Near Deep River Dr, Frisco, TX 75035
Jorge R.

Jorge R.

Installation of a Lennox SL280 furnace and a pure air system.

Near Shellwood Ln, Frisco, TX 75035
Frisco, TX - Installation of a Lennox SL280 furnace and a pure air system.
Jorge R.

Jorge R.

Fall maintenance on a Lennox furnace.

Near Mill Pond Dr, Frisco, TX 75034
Jorge R.

Jorge R.

Replaced a bad blower fan motor and fan motor.

Near Cheyenne Way, Frisco, TX 75034
Jorge R.

Jorge R.

Relaxing a bad gas valve on a Goodman gas furnace.

Near Briar Brook Ln, Frisco, TX 75033
Frisco, TX - Relaxing a bad gas valve on a Goodman gas furnace.
Jorge R.

Jorge R.

Replacing a bad control board on a york furnace.

Near Polo Heights Dr, Frisco, TX 75033
Frisco, TX - Replacing a bad control board on a york furnace.
Jorge R.

Jorge R.

No heat a bad inducer motor on a Amana furnace.

Near River Oaks Dr, Frisco, TX 75035
Jorge R.

Jorge R.

Fall maintenance on 2 York furnaces.

Near Gatesville Dr, Frisco, TX 75035
Jorge R.

Jorge R.

Replaced a bad fan motor on a Trane furnace.

Near Burgundy Dr, Frisco, TX 75035
Jorge R.

Jorge R.

Fall maintenance on a Lennox furnace.

Near Newberry Dr, Frisco, TX 75035
Jorge R.

Jorge R.

Fall maintenance on 2 systems.

Near Forest Creek Dr, Frisco, TX 75035
Jorge R.

Jorge R.

No heat on a york furnace.

Near Jackson Ln, Frisco, TX 75035
Nathan R.

Nathan R.

Installing a uv Air purification system because this customer had horrible allergy issues! I wonder why!

Near Roma Dr, Frisco, TX 75034
Frisco, TX - Installing a uv Air purification system because this customer had horrible allergy issues! I wonder why!
Jorge R.

Jorge R.

Fall maintenance on 2 York furnaces.

Near Janet Drive, Frisco, TX 75033
Jorge R.

Jorge R.

Service call: Smelled Gad when turning on the heater

Near Pelican Dr, Frisco, TX 75033
Jorge R.

Jorge R.

No heat call

Near Edinburgh Ln, Frisco, TX 75035
Jorge R.

Jorge R.

Fall maintenance on a Lennox XC16

Near Idlewild Dr, Frisco, TX 75034
Jorge R.

Jorge R.

Service call. Backed up drain line.

Near Joy Dr, Frisco, TX 75035
Jorge R.

Jorge R.

Service call: no heat on down start system. The heat is working at this time nothing wrong with it.

Near Dock St, Frisco, TX 75035
Jorge R.

Jorge R.

Replaced 2 grills in master bedroom.

Near Noble Oak Ln, Frisco, TX 75033
Jorge R.

Jorge R.

Fall maintenance on 4 systems.

Near Augusta Dr, Frisco, TX 75034
Jorge R.

Jorge R.

Blower wheel and housing cleaning and replace a pitted contractor.

Near Augusta Dr, Frisco, TX 75034